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First published in Great Britain by HarperImpulse 2017
Copyright © Lilly Bartlett 2017
Cover design © HarperCollinsPublishers Ltd 2020
Cover illustration © Dawn Cooper/The Artworks Illustration Agency
Lilly Bartlett asserts the moral right to be identified as the author of this work.
A catalogue copy of this book is available from the British Library.
This novel is entirely a work of fiction. The names, characters and incidents portrayed in it are the work of the author’s imagination. Any resemblance to actual persons, living or dead, events or localities is entirely coincidental.
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Source ISBN: 9780008226626
Ebook Edition © August 2017 ISBN: 9780008226619
Version: 2020-06-18
Table of Contents
Cover
Title Page
Copyright
Dedication
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Chapter 16
Chapter 17
Chapter 18
Chapter 19
Chapter 20
Chapter 21
Chapter 22
Chapter 23
Chapter 24
Chapter 25
Chapter 26
Chapter 27
Acknowledgments
Also by Lilly Bartlett
About the Author
About the Publisher
The book is dedicated to my friend, Fanny Blake – author, editor, unerring support and amazing woman. It was your idea to unleash Lilly Bartlett. Thank you, and here’s to many more years together in the park.
Chapter 1
New York is where I fell head over heels for a bloke named Chuck. I know: Chuck. But don’t judge him just because he sounds like he should be sipping ice-cream floats at the drive-in or starring in the homecoming football game. Rah rah, sis boom bah, yay, Chuck!
Believe me, I didn’t plan for a Chuck in my life. But that’s how it happens, isn’t it? One minute you’ve got plans for your career and a future that doesn’t involve the inconvenience of being in love, and the next you’re floating around in full dozy-mare mode.
I won’t lie to you. When Chuck walked into our hotel reception one afternoon in late October, it wasn’t love at first sight. It was lust.
Be still, my fluttering nethers.
Talk about unprofessional. I could hardly focus on what he was saying. Something about organising Christmas parties.
‘To be honest, I don’t really know what I’m doing,’ he confided as he leaned against the reception desk. His face was uncomfortably close to mine, but by then I’d lived in New York for eighteen months. I was used to American space invaders. They’re not being rude, just friendly. And Chuck was definitely friendly.
‘I only started my job about a month ago,’ he told me. ‘It’s my first big assignment, so I really can’t fuck it up. Sorry, I mean mess it up.’ His blue (so dark blue) eyes bore into mine. ‘I’m hoping someone here can help me.’
It took all my willpower not to spring over the desk to his aid. Not that I’m at all athletic. I’d probably have torn my dress, climbed awkwardly over and landed face-first at his feet.
Keep him talking, I thought, so that I could keep staring. He looked quintessentially American, with his square jawline and big straight teeth and air of confidence, even though he’d just confessed to being hopeless at his new job. His brown hair wasn’t too long but also wasn’t too short, wavy and artfully messed up with gel, and his neatly trimmed stubble made me think of lazy Sunday mornings in bed.
See what I mean? Lust.
‘I noticed you on my way back from Starbucks,’ he said.
At first, I thought he meant he’d noticed me. That made me glance in the big mirror on the pillar behind him, where I could just see my reflection from where I was standing. At five-foot four, I was boob-height behind the desk in the gunmetal-grey fitted dress uniform all the front-desk staff had to wear. My wavy dark-red hair was as neat as it ever got. I flashed myself a reflected smile just to check my teeth. Of course, I couldn’t see any detail from where I stood. Only my big horsy mouth. Mum says giant teeth make my face interesting. I think I look a bit like one of the Muppets.
‘Do you have the space for a big party?’ he said. ‘For around four hundred people?’
He didn’t mean he’d noticed me; only the hotel. ‘We’ve got the Grand Ballroom and the whole top floor, which used to be the restaurant and bar. I think it’s even prettier than the ballroom, but it depends on your style and your budget and what you want to do with it.’
Based on his smile, you’d have thought I’d just told him we’d found a donor kidney for his operation. ‘I’ve been looking online, but there are too many choices,’ he said. ‘Plus, my company expects the world.’ He grimaced. ‘They didn’t like the hotel they used last year, or the year before that. I’m in over my head, to be honest. I think I need a guiding hand.’
I had just the hand he was looking for, and some ideas about where to guide it.
But instead of jumping up and down shouting ‘Pick Me, Pick Me!’, I put on my professional hat and gave him our events brochure and the team’s contact details. Because normal hotel receptionists don’t launch themselves into the arms of prospective clients.
When he reached over the desk to shake my hand, I had to resist the urge to bob a curtsy. ‘I’m Chuck Williamson. It was great to meet you, Rosie.’
He knew my name!
‘And thank you for being so nice. You might have saved my ass on this one. I’ll talk to your events people.’ He glanced again at my chest.
He didn’t know my name. He’d simply read my name badge.
No sooner had Chuck exited through the revolving door than my colleague, Digby, said, ‘My God, any more sparks and I’d have had to call the fire department.’
Digby was my best friend at the hotel and also a foreign transplant in Manhattan – where anyone without a 212 area code was foreign. Home for him was some little town in Kansas or Nebraska or somewhere with lots of tornadoes. Hearing Digby speak always made me think of The Wizard of Oz, but despite sounding like he was born on a combine harvester, Digby was clever. He did his degree at Cornell. That’s the Holy Grail for aspiring hotelies (as we’re known).
Digby didn’t let his pedigree go to his head, though, like I probably would have.
‘Just doing my job,’ I told him. But I knew I was blushing.
Our manager, Andi, swore under her breath. ‘That’s the last thing we need right now – some novice with another Christmas party to plan.’
‘That is our job,’ Digby pointed out.
‘Your job is to man the reception desk, Digby.’
‘Ya vol, Commandant.’ He saluted, before going to the other end of the desk.
‘But we do have room in the schedule, don’t we?’ I asked. Having just come off a rotation in the events department the month before, I knew they were looking for more business in that area. Our room occupancy hadn’t been all the company hoped for over the summer.
‘Plenty of room, no time,’ Andi snapped.
I’d love to tell you that I didn’t think any more about Chuck, that I was a cool twenty-five-year-old living her dream in New York. And it was my dream posting. I still couldn’t believe my luck. Well, luck and about a million hours earning my stripes in the hospitality industry. I’d already done stints in England and one in Sharm El Sheikh – though not in one of those fancy five-star resorts where people clean your sunglasses on the beach. It was a reasonable four-star one.
There’s a big misconception about hotelies that I should probably clear up. People assume that because we spend our days surrounded by luxury, we must live in the same glamour. The reality is 4a.m. wake-ups, meals eaten standing up, cheap living accommodation and, invariably, rain on our day off. Sounds like a blast, doesn’t it?
But I loved it. I loved that I was actually being paid to work in the industry where I did my degree. I loved the satisfied feeling I got every time a guest thanked me for solving a problem. And I loved that I could go anywhere in the world for work.
I especially loved that last part.
But back to Chuck, who’d been stuck in my head since the minute he’d walked through the hotel door.
I guess it was natural, given that I hadn’t had a boyfriend the whole time I’d been in the city. Flirting and a bit of snogging, yes, but nothing you could call a serious relationship.
There wasn’t any time, really, for a social life. That’s why hotelies hang out so much with each other. No one else has the same hours free. So, in the absence of other options, Digby and I were each other’s platonic date. He sounds like the perfect gay best friend, right? Only he wasn’t gay. He just had no interest in me. Nor I in him, which made him the ideal companion – hot enough in that freckle-faced farm-boy way to get into the nightclubs when we finished work at 1 or 2a.m., but not the type to go off shagging and leave me to find my way home on the subway alone.
‘I hope you’re happy,’ Andi said to me one morning a few days later. The thing about Andi is that she looks annoyed even when she’s not, so you’ve got to pay attention to her words rather than the severe expression on her narrow face. Nothing annoyed Andi like other people’s happiness.
But I had just taken my first morning sip of caramel latte. Who wouldn’t be happy?
‘You’ve got another assignment,’ she said. ‘That Christmas party. You’re on it.’
‘But I’m on reception.’ My heart was beating faster. She could only be talking about one Christmas party.
‘Yes, and you’re not going to get any extra time for the party, so don’t even think about it. I can’t spare anyone right now. You’ll have to juggle. He’s coming in at eleven to see the spaces and hopefully write a big fat cheque, but I want you back here as soon as you’re finished. Consider it an early lunch break.’
Even though my mind warned me to stop questioning, in case she changed her mind, I couldn’t resist. ‘Why isn’t Events handling it?’
‘They would have if he hadn’t asked for you especially. It’s just my luck that it’s a huge party. We can’t exactly say no.’
‘I’m sorry.’
‘Then wipe that stupid grin off your face and next time try not to be so frickin’ nice.’
‘I need to use the loo,’ I told her.
‘Pee on your own time,’ she said.
I didn’t really have to go, despite the industrial-size caramel latte. I just wanted to put on some make-up before Chuck arrived. Instead he’d see my green eyes unhighlighted by the mascara and flicky eyeliner that I rarely remembered to use. Pinching my cheeks did bring up a bit of colour behind my freckles, at least.
Every time the revolving doors swung round, I looked up to see if it was Chuck.
‘You’re going to get repetitive strain in your neck,’ Digby pointed out. ‘And you know our workmen’s comp sucks, so save yourself the injury. Besides, you look too eager when you stare at the door like that.’
‘I’m putting on a convivial welcome for our guests,’ I said. ‘Just like it says in the Employee’s Manual.’
He shook his head. ‘There’s no way that what you’re thinking is in the manual.’
The weather had turned cold, which was the perfect excuse for woolly tights and cosy knits or, if you were Chuck, a navy pea coat with the collar turned up that made him look like he’d been at sea. In a suit and dress shoes.
‘I’m so sorry I’m late,’ he said. ‘I hate wasting people’s time.’
‘It’s not a waste,’ I told him. ‘I’m just working.’ I caught Andi’s glare. ‘I mean, I’m on reception. I can show you the rooms any time you want.’
Anytime you want, Digby mimicked behind Chuck’s back. Luckily Andi didn’t catch him.
‘Thanks for agreeing to take on the party,’ he said as we shared the lift to the top floor. ‘Not that I gave your colleagues much of a choice. I told them I’d book the party if you were the one organising it. I hope you don’t mind. It’s just that you seemed … I don’t know, I got a good feeling about you.’
‘No, that’s fine,’ I said, willing my voice to sound calmer than I felt. Which meant anything short of stark raving mad. ‘Once you decide which room is most suitable, we can start talking about everything else.’
‘I knew you’d get it,’ he said.
The lift doors opened on the top floor into the wide entrance to the former restaurant. ‘As you can see, there’s still a lot of the original nineteen thirties decor,’ I said. ‘Especially these art deco wall sconces. I love them. Ooh, and look at that bar.’
I’d only been up there a few times, so I was as excited as Chuck as we ran around the room pointing out each interesting feature, from the geometrically mirrored pillars to the sexy-flapper-lady light fixtures.
‘I’m such a sucker for this old stuff,’ he said. ‘I grew up in a house full of antiques. Older than this, actually, in Chicago.’ Then he considered me. ‘You probably grew up in a castle from the middle ages or something, being English.’
‘That sounds draughty. No, my parents live in a nineteen fifties semi-detached with pebble-dash.’
‘I don’t know what any of that means except for the nineteen fifties, but it sounds exotic.’
‘Hardly. Let’s just say it looks nothing like this. Will this be big enough, though? You said up to four hundred. That might be a squeeze if we want to seat them all.’
‘My guest list has halved, actually,’ he said, shoving his hands into his coat pockets. ‘The company isn’t letting spouses and partners come. Isn’t that weird, to exclude them from a formal social event like that? It’s going to be black tie with dinner and dancing. They were always invited wherever I’ve worked before.’
The painful penny dropped with a clang. Of course he’d have the perfect girlfriend to bring along. A bloke that cute and nice wasn’t single.
‘Which company?’ I asked, covering my disappointment. ‘Your company now, I mean.’
‘Flable and Mead. The asset managers? Sorry, I should have said before.’
Of course I’d heard of them. They were only one of the biggest firms on Wall Street. No wonder Andi had to say yes when Chuck made his request. We were talking big money.
And big egos. ‘I’m not surprised that other halves aren’t invited,’ I told him. Surely he’d worked out why for himself. ‘They usually aren’t invited in the UK either. The Christmas do is your chance to get pissed and snog a colleague.’
Chuck laughed. ‘I’m really glad I’ve seen all those Hugh Grant movies so I know what you’re talking about. So maybe it’ll be everyone’s chance at Flable and Mead to snog a colleague too.’ When he smiled, a dimple appeared on his left side. Just the one. ‘And as you’re working with me to organise the party, I guess that makes you my colleague, right?’
Did he mean what I thought he meant? The cheeky sod. ‘Come on, I’ll show you the ballroom.’
But the ballroom had nowhere near the ambiance of the top floor, and I knew before Chuck said anything that it didn’t have the right feel. Whereas upstairs had character and charm, the ballroom had bling. I’d only known Chuck for a matter of hours, but already I knew he wasn’t the blingy type.
‘Definitely upstairs,’ he said. ‘So it’s done. We’ll book it. Now we just need to plan all the decorations, the food, the band, DJ. I guess the fee goes up depending on how much in-house stuff we use.’ He laughed. ‘I’m sorry, I really am in too deep here. I talked my way into my job. I have no idea how. My boss is a Northwestern alum like me and that must have swung it for me. Before I only worked organising conferences and a few parties at the local VFW hall. This is the big time.’
I knew exactly how he felt. When I first started at the hotel I had to pinch myself. There I was, about to live a life I’d only seen on telly. All I had to do was not muck things up. Digby had been on hand to show me the ropes when I needed it. So the least I could do for Chuck was to help him as much as I could.
That’s what I told myself. I was paying it forward.
‘We’ve got a range of decorations we can do,’ I told him, thinking about how much I was going to get to see him in the upcoming weeks. I could really stretch things out by showing him one tablecloth per visit. ‘And we work with a few good catering companies, who I’m sure can arrange anything from a sit-down meal to a buffet. One even does burger bars, if you want something more quirky.’
‘What I’ll want is for you to help me, Rosie. You will be able to do that, right?’
‘Of course,’ I said. ‘Whatever you need. It’s a whopping great fee your company is paying. That buys a lot of hand-holding.’
‘I was hoping you’d say that,’ he said. ‘The second I came in and saw you, I knew this was the right choice. We’re going to be great together, Rosie.’
I was thinking the exact same thing.
Chapter 2
Lill raises her tiny hands with a showbiz flourish that catches everyone’s attention. Lill is nothing if not an attention-catcher. Her platinum bob shines out from beneath her favourite black top hat, and she looks every inch the circus ringmaster with her moth-eaten red tailcoat over her usual thigh-skimming miniskirt and white go-go boots.
This wouldn’t look at all unusual if she wasn’t pushing seventy.
‘Happy anniversary to you, happy anniversary to you, happy anniversary, dear Rosie, happy anniversary to you!’
Lill’s voice soars clear and strong above everyone else’s and the Colonel calls me Rose Dear. That man hates a nickname.
They’re all bunched together in our hotel’s decrepit bar, directly under the lurid green banner we used last year when the Colonel’s biopsy came back benign. At his age, that kind of thing deserves celebrating. I was the one who tore it taking it down, so it reads CON RATULATIONS. Story of my life, really.
They couldn’t be prouder of their surprise, though. Even the dog looks smug.
It’s an ambush, though I suppose I’ve been half expecting it ever since Lill let slip that they knew the date was coming up.
Three years back in Scarborough. Who’d have thought it?
It’s touching that they’ve done this, although I’m not big on surprises, which has made me paranoid for days. I even double-checked the restaurant this morning, but everything was normal – Chef barking orders at Janey and Cheryl. Janey and Cheryl rolling their eyes behind Chef’s back. Chef acting like he doesn’t know they’re doing it.
I should have thought to check the bar. It’s just beside reception through double doors in the wide entrance hall, but it’s never open this time of morning, unless we have a stag party in. And that hasn’t happened in yonks. Not even the Colonel uses it before evening. He’s got his own private whisky stash up in his room. He says he likes to keep his loved ones close.
‘For she’s a jolly good fellow…’ The Colonel’s voice trails off when nobody joins in. ‘I didn’t realise you were married, Rose Dear,’ he says. The ice in his glass tinkles as he sips.
Everyone stares at him as if we don’t hear his gaffs every day.
‘She’s not married, Colonel. She doesn’t even have a boyfriend,’ Janey says.
Her tone isn’t unkind. Just matter-of-fact. But ta for that reminder, I think.
‘It’s her three-year work anniversary, Colonel,’ Peter kindly reminds him. ‘Not a wedding anniversary.’ Peter reaches down to pet Barry, who’s starting to look bored with the whole event. Though it’s anyone’s guess what better offers a basset hound might have at eleven o’clock on a Tuesday morning at a seaside resort in the off season.
‘Righty-ho,’ the Colonel says. ‘Chin up, old girl, it might not be too late for you.’ He wanders out. We can hear the tap tap of his cane on the careworn parquet floor as it carries him off to his usual chair in the conservatory, where he likes to spend his mornings.
Colonel William Bambury always cuts a dashing figure, even when he’s half cut before lunchtime. Which is most days. His shirts are perfectly pressed and the crease in his trousers could slice through a joint of meat. After forty-five years in the Royal Marines, he knows his way around an ironing board. In summer his ensemble is khaki. He adds a green tweed jacket in cooler weather, and on occasions like today he pins his medals to the front.
Personally, I’d live in thermals and a winter coat if I were him, because I know he doesn’t put the heat on in his room. He says it’s because he likes the bracing air, but I know it’s to save money. We need whatever comfort we can spare for the guests.
‘Sorry about that,’ Cheryl says. ‘Janey can be a thoughtless arse.’
‘That’s rich, coming from you,’ Janey retorts.
‘She’s right,’ I say. ‘You’re exactly alike.’
And not only in personality. From the neck up, Janey and Cheryl could be twins. They wear their blonde hair blown out pin-straight and their make-up laid on with a trowel. If one tries a double eyeliner flick or a new set of false lashes, the other one does too. They claim to have their own lipsticks, but they’re all in the same shades.
It’s below the neck where the differences lie, though they wear identical faded black-and-white waitress uniforms. Janey is as athletically slender as Cheryl is plump, though they both hate exercise, which makes me love them all the more.
‘Can we have the cake now? I’m starving,’ Janey asks.
‘Oh, right, the cake,’ Lill says. ‘With my performance, I nearly forgot.’
Nobody points out that singing four lines of a trite old song isn’t exactly a sell-out show at Scarborough Spa.
Lill hoists a plain white cake onto the burnished bar top. I’m surprised she can get it up there with her scrawny arms. ‘We did ask Chef to add some colour to the icing, but he said you wouldn’t go in for that kind of frivolity.’
Chef means he doesn’t go in for that kind of frivolity. He’s cut from the same military cloth as the Colonel, though Chef’s cloth is ex-Army green.
‘Where is Chef? Isn’t he coming in?’ I ask.
‘Not when he’s getting ready for service,’ Janey says. ‘It’s fish and chips today.’
Peter’s eyes light up at the news. ‘With mushy peas?’
Cheryl nods. ‘And the home-made tartar sauce that you like.’
‘Can you believe our luck, Barry?’ He scratches behind his dog’s ear.
That’s a hypothetical question, though, since Barry was strictly banned from the restaurant after he made off with Chef’s crown roast two Christmases ago. He didn’t get far on his little legs, but dinner was ruined and Chef still holds a grudge.
Kindly Peter Barker swipes the scant strands of his coal-black hair over his shiny dome. It’s a nervous habit, but necessary because his parting starts about an inch above his left ear.
His hair colour is probably as artificial as his surname, though he won’t admit to tampering with either one. But really, a dog trainer named Barker? Moreover, a fifty-something dog trainer named Barker with hair that black, when his face is crinklier than a sheet that’s been forgotten in the washing machine?
We’d give him a lot more stick about it if he wasn’t such a gentle soul. Believe me, we’ve got a lot of opportunity, with him living here at the hotel.
That’s the arrangement the Colonel has with the council: to house some of the people who need a place to live. They’ve been here for years and even though I’m the manager, I don’t know the exact details of the arrangement. They’re just our friends in residence. I guess they bring in a bit of revenue. Given how few paying guests we get, it might be the Colonel’s only steady income.
‘Will you have lunch with us?’ Peter asks me.
‘Yes, why not?’ Lill adds. ‘The guests leave this morning, don’t they? It’s been ages since you’ve sat down properly for a meal, and you are celebrating. Three years. Where does the time go?’
That’s a really good question, though I’ve been trying not to dwell too much on it lately. Otherwise it could get depressing.
I’m not saying that Scarborough itself is depressing, mind you. At least, I’ve never thought so. But then I was born and raised in a bungalow not a mile from the hotel, with the waterfront penny arcades, casinos, ice-cream shops, chippies and pubs a stone’s throw away. It’s a faded seaside town like many of the old Victorian resorts, but we’re hoping for a revival. With a little vision, we could become the Brighton of the north. I do love the grand old buildings, even if they’ve all seen better days.
Who hasn’t?
When I left at eighteen, I assumed I’d never come back, except for holiday visits to my parents. Yet, ten years later, my parents are living exotically in France while I’m back in the bungalow where I grew up.
See what I mean? Looked at in the wrong way, one could find that sad.
‘Rosie can have lunch off today, can’t she?’ Peter calls to the Colonel, who’s come back into the bar.
‘Don’t mind if I do,’ he says, refreshing his drink. He’s talking about helping himself to the bar rather than my lunchtime plans. ‘What?’
‘Rosie,’ Lill says. ‘She can have lunch with us today, can’t she?’
‘Of course, of course,’ he says. ‘The more the merrier, I always say.’
Actually, he never says that but, as he owns the hotel and is technically my boss, it’s not worth correcting him.
Given Chef’s refusal to indulge in a little food colouring, it probably won’t surprise you to learn that he’s also a stickler for punctuality. If everyone’s not sitting down for lunch between noon and two o’clock, they won’t get a morsel to eat. Not long after I got the job, I made the mistake of suggesting that we offer room service. Nothing fancy, just a selection of simple cold dishes for guests who arrive outside of Chef’s timetable.
You’d have thought I wanted him to don feathers and do a fan dance for the guests. He gave me dirty looks for weeks. Now I keep suggestions for the restaurant to a bare minimum.
Miracle Jones hurtles towards us through the dining room. Imagine the Titanic draped in a colourful dress and you’ll get the idea. ‘Darling baby girl, I’m so sorry I missed de surprise!’ she says in her sing-song Jamaican accent. It’s much stronger than that actually, so I’m translating.
Miracle is another of the hotel’s long-time residents. She’s also the mother amongst us. Large and regal, her black face catches every smile going and bounces it back at you tenfold. You can hear her throaty laugh all through the hotel.
‘I had to be at de church,’ she says, settling her bulk into the chair beside the Colonel and tucking her riotously patterned caftan around her. ‘Today is tea and sympathy day. It’s so sad how those poor souls have got no one.’
None of us can meet her gaze.
Unlike Peter and Lill, Miracle lives at the hotel thanks to her three grown children rather than the council. Every month the Colonel can depend on the fee for Miracle’s room and board. That’s more than Miracle can depend on when it comes to her useless offspring. None of us has ever actually laid eyes on them, so whatever they’re so busy doing, it’s not visiting their mother.
I don’t know how they can do that to such a giving lady. My parents drive me round the bend, but I still see them regularly. Granted, it’s not exactly a hardship when they live in a picturesque village not far from Moulins in France. But the point is that I’d visit even if they lived in a council flat in Skegness.
Nobody imagined they’d actually leave Scarborough. At first I thought they were joking about moving away from the water. Not only are they away from the water, they found the most landlocked village in France to live in. It is nice to visit for a few days, but then I miss the sea.
‘I’ll have to run off straight after lunch,’ Peter tells us as Cheryl and Janey bring our fish and chips to the table. Not that we ordered it. Chef doesn’t so much run a restaurant as a school canteen. We eat what we’re given. ‘I’ve got a three o’clock birthday and Barry and I have some lines to run through.’
We all nod as though it’s perfectly normal for Peter’s dog to run lines with him. Because, in a way, it is.
Peter’s had his trained dog act for decades and he’s well known on the children’s party circuit. Barry’s not your usual dancing dog, though. Well, a basset hound is never really going to be a great dancer, is he? But what he lacks in agility he makes up for in personality. He’s the perfect straight man for Peter’s act. When Peter tells his jokes, you’d swear Barry understands. His facial expressions are always spot on.
The Colonel clears his throat.
‘Have you got a fish bone, William?’ Lill asks. When she puts her hand on his arm, the Colonel blushes.
‘I’ve got something to say.’ Never one for public speaking, he shifts in his chair. ‘We’ve finally had some interest in the hotel.’
This is great news. ‘Was it the North Yorkshire Gazette advert?’ He wasn’t keen on spending the money, but I knew it would bring the punters in. And out of season too. If we keep up the publicity, imagine what we could do when it’s not rainy and cold. ‘We’ll have to open up some of the other rooms, though,’ I say. To keep the utility bills down we only keep the first floor open for hotel guests. We’re managing. Just.
‘It’s from a US hotel,’ he says.
I’m confused. Why would a US hotel send guests here? ‘Do you mean some kind of exchange?’ If so, we haven’t got many guests to send their way in return.
‘You don’t mean a sale, Colonel?’ Peter asks.
No, he can’t mean that.
‘It was a surprise to me too,’ the Colonel says. ‘You remember when we tried selling the place after we played ‘The Last Post’ for my sister. Couldn’t give it away with a free prozzie then.’
‘William.’
‘Sorry, Lillian.’
I do remember that summer. It was when I worked here in school, though I didn’t have anything to do with its management. I was under Chef’s tyrannical regime then. It’s hard to imagine the hotel more run down than it is now, but it was.
‘They approached me,’ he says. ‘Made an offer sight unseen.’
‘You’ve sold the hotel?’ Lill asks. It’s clearly news to her. ‘William, how could you?’
‘I thought you’d be pleased,’ he says. ‘You know how long I’ve wanted to get out from under the place. Now I’ll be free.’
‘You thought I’d be pleased? How long have we known each other?’
‘Eight years, Lillian.’
I’ve only known Lill for three and even I can see that the Colonel’s news is about as welcome as a parp in a phone box.
‘And you think I’d be pleased to know you’re selling the hotel out from under us to strangers? Out of the blue?’
‘I’m not selling it out from under us! We’re all staying. It was part of the negotiation. I made sure, Lillian. Now we won’t have to worry about keeping the hotel running. Let it be on someone else’s watch. I did it for us, really.’ His bushy eyebrows are knitted together in concern. ‘All of us.’
Lill crosses her arms. ‘There is no us, William.’
The poor Colonel. His upper lip may be stiff, but his bottom one starts wobbling with emotion.
‘Rose Dear.’ The Colonel looks beseechingly at me. ‘Once we’re established with new owners here, you might be able to do a stint with them back in the US if you want. Wouldn’t that be nice?’
I want to make it better for the Colonel, I really do. But I’ve spent the last three years trying to forget all about my life in the US. The last thing I want is to go back there now.
Chapter 3
The mood at the hotel has been subdued ever since my party, when the Colonel dropped his bombshell about the sale. It’s not helped by the fact that Lill won’t speak to him. He’s moping around the place, every inch the lovelorn old man, and you can’t help but feel sorry for him. He still sits in the conservatory every day, but Lill won’t even set foot in there. If they do happen to be in the same room, she makes a big show of ignoring him. But then that’s not a surprise. Lill makes a big show of everything.
I would too, if I’d spent half a century in show business like she has. Between her gorgeous voice and flamboyant stage presence, she was a sensation once, nearly up there with the greats of the sixties and seventies. It must be hard to let that go.
I don’t blame her for being cross with the Colonel either. We’re all a little out of sorts, because it seems that the hotel sale isn’t just a possibility. It’s a done and dusted deal. Some company called Beach Vacations Inc. now owns the Colonel’s hotel, and what I’ve found on their website doesn’t exactly make me think this was a good idea.
Luxury island FIVE-STAR service at three-star prices!! it boasts all over the place. It’s got hotels on islands and keys in Florida and on a beach in Rhode Island – which isn’t an island, despite the name.
We’re not an island either, and that’s what’s got me worried. Every photo of their interiors and their staff look as if they’re kitted out in fabrics made from gaudy old Hawaiian shirts.
Our hotel couldn’t be more opposite. It’s Victorian and quintessentially British, ta very much. The public rooms have high ceilings, ornate cornicing and parquet floors. The floors might be dented and scratched, but that just gives them a fine old patina. The brass and glass chandeliers are originals, throwing a warm yellow light over the wide entrance hall, and the bar is really pretty spectacular, aside from the old pub carpet that’s coming away in places. And Peter was up on the ladder only last month painting over the water stains in the corners, so they don’t look too bad, considering all the holes in the roof.
My point is that some loud-shirted American company won’t do us any favours in the style stakes.
And worst of all, now we’ve got a transition manager coming to turn everything upside down.
‘I think that’s him coming!’ Peter cries from his lookout post in the conservatory. His announcement startles Barry, who’s been napping beside Peter’s chair. ‘He’s definitely from London. He’s got pointy shoes.’
And pointy horns, probably. I’ve never met a transition manager before, but the whole point of them is to change things, right? That’s the last thing we want around here. Ta very much again.
Tempted as I am to run to the window to see the bloke, we can’t have him thinking that we care that he’s here.
‘I think you’ll like him, Rosie. He’s a good-looking lad.’
‘He’s changing our hotel, Peter, not asking us out.’
‘Right. Still.’
I can see his smile through the wavy old glass of the door even before he reaches it. They must teach that at change management college. Introduction to Sincere-Looking Smiles.
I hate to admit it but, flippin’ heck, Peter’s right. This bloke is a looker, if you take away the thick specs he’s wearing. Tall and broad-shouldered, he looks natural in his fitted grey suit, like one of those arrogant Wall Street types. Only his hair isn’t slicked back. It’s stuck up with gel and there’s a lot of it.
I let him push open the door instead of opening it for him. No reason to roll out the red carpet for someone who’s about to do us over. ‘Are you Rosie? I’m Rory Thomas.’
His accent throws me. I expected brash American, not posh English. Quickly I readjust my prejudices from one to the other. There, job done. Now I can resent him for being a poncy southerner. ‘Rosie MacDonald.’ I bite down the Nice to meet you and offer him my hand instead.
‘Will you be staying long?’ I ask. He hasn’t got any cases with him, just a khaki courier bag slung across his front, which clashes with his sharp suit.
‘Are you trying to get rid of me already?’ he teases. When his smile ratchets up a notch, his mouth looks almost as big as mine, but less muppet-like. Kind of nice, if I’m honest. ‘I’m at Mrs Carmody’s B&B on Marine Road. Do you know it?’
‘We’ve got a lot of B&Bs around here. The town’s not that small, you know.’ I don’t know why I’m defending Scarborough when I couldn’t get out of here fast enough myself. ‘The enemy of my enemy is my friend’, I guess.
‘It’s a reasonable size,’ he agrees. ‘I imagine that means reasonable competition, so it surprised me when Mrs Carmody made me leave for the day. I’m not allowed back till after four. I thought those days were over.’
I stifle a laugh. ‘Welcome to Scarborough, where time stands still. I’d have thought you’d just stay here. Is our hotel not good enough for you?’ I don’t know where this narky attitude is coming from. Especially since, technically, he’s probably my boss now.
‘It’s perfectly good enough for me, but I’d have to move out when we redo the rooms. It’ll be less disruptive to just hole myself up at the B&B while works are going on.’ His forehead wrinkles. ‘They did tell you about the renovation?’
‘No. We’ve heard nothing at all. Only that you were coming.’
‘God, I’m so sorry! That’s a terrible way to hear news about your hotel.’ He shakes his head. ‘Really, I can only apologise. I haven’t found the communications great with the company either, if that makes you feel any better.’
It doesn’t.
‘So you don’t know what they’re planning?’ His grey eyes are magnified by his thick lenses. ‘Have you got an office or somewhere for us to sit and go through everything?’
It can’t be good if he wants me to sit down. My tummy is flipping as we go into the oak-panelled office behind the reception desk.
‘This is nice.’ He’s running his hands over the panels. ‘The whole hotel is really something. I love these old places.’
‘Do you revamp them a lot?’ I make ditto marks just in case he misses the snark.
‘Me? No, never. It’s my first hotel assignment.’
‘But I thought you worked for the company.’
He shakes his head. ‘I’m a freelancer. They’ve brought me in to do this job. It’s the same process, though, no matter the industry.’
So our hotel is going to be ‘change-managed’ – ditto fingers – by someone with absolutely no hotel experience. ‘Where have you worked before?’
‘That sounds like an interview question. A slightly aggressive one. No, I don’t mind,’ he says, when he sees me start to object. ‘It’s natural to have concerns. After all, this is your livelihood. I’ve managed transitions for a biscuit factory and a couple of banks that needed integration.’ He’s counting off on his fingers. ‘An insurance company, and a long stint with Transport for London. Ah yes, and a handmade bicycle business in Leeds.’
Biscuits and bicycles. That’s great experience for running a hotel. If we never need advice on elevenses, Rory’s our man.
‘Rosie, if you don’t mind me saying, I don’t have to be clairvoyant to see that you’d rather not have me here. And I’m sorry about that, but I’m a necessary evil and this will all go a lot more smoothly if we can work together. I’m not here to do your job. And despite what you probably think, I’m not a ball-buster. The sale’s gone through. It’s going to happen now, whether anyone likes it or not.’
I’m a little taken aback by his directness. Rory doesn’t look like a ball-buster, but clearly he’s no pushover either. I might not want him here but, as a Yorkshirewoman, I’ve at least got to admire his straightforwardness.
‘My job is to make the transition as easy as possible for both sides,’ he continues, ‘and that means being the go-between and trying to keep everyone happy. So I’d like it if you could see me as an ally instead of an adversary. Because I’m really not. An adversary, I mean. I don’t have any loyalty to Beach Vacations –’
‘Inc.,’ I add. Something about that really irks me. It sounds so impersonal. The hotel I worked for in New York City was also an Inc. And look at how that turned out.
‘Inc., right,’ he says. ‘They’re paying me to transition the hotel as smoothly as possible, and a transition can only be smooth when everyone is happy. So I’m really here to make you happy.’
Dammit. I can’t help returning his smile.
‘We’re going to be colleagues, only I’ve got the boss’s ear,’ he says. ‘That should be useful to you, right?’
It would be, if it’s true. ‘I do understand what you’re trying to do,’ I tell him honestly. ‘We’re just not big on change around here. Your landlady is the tip of the iceberg, believe me. The Colonel’s family hasn’t changed anything here in years, not even paint colour on the walls. The staff aren’t going to like it.’
When I say ‘staff’, it’s Chef who pops into my head. When Cadbury ditched the Bournvilles from the Heroes chocolate tub, he was apoplectic. Not only is he originally from Birmingham, home of the Bournville, but substituting Toblerone (Swiss!) was unpatriotic. When Cadbury then dared to change its recipe for the Creme Eggs, it was the last straw for him. Now there’s a total ban on their products at the hotel. He won’t even touch a Terry’s Chocolate Orange, and they’re his favourite. We have to hear him grumble about it every Christmas.
‘I’m sorry, but there will be changes with the new owners,’ Rory says. ‘So will you at least let me try to help? The transition is happening. You may as well have me on your team.’
‘Is that what we are? A team?’
‘I hope so. Should we meet the rest of the team?’
‘Please stop saying team.’
‘I’m sorry. The company uses it a lot. As you’d imagine.’
We share a very British smile at the Americans’ expense.
But I’m not laughing after he’s told me everything. It’s bad enough that there’s a whole refit planned for the building. We’ll also be reapplying for our own jobs. Those are the jobs we’ve all been doing perfectly well for years! Like anyone else would want them anyway. Rory claims it’s just a formality because everyone will get new contracts, but I don’t like the idea of jumping through hoops for a job I’ve already got. It sounds like a lot of useless bureaucratic box-ticking to me.
I shrug. ‘Anyway, if it’s definitely happening then there’s no use grizzling about it. So how long will the hotel be closed while it’s being refurbished?’
‘The company isn’t keen to lose any income it doesn’t have to,’ he says, clearly relieved not to discuss my potential job loss anymore. ‘I wish we could close it, but we’ll have to zone the building works so they can be done away from where the guests will stay. It should be okay if we do it in stages. Your occupancy isn’t above thirty per cent anyway at this time of year.’
Of course. The company would have done its homework before the purchase. Rory probably knows more about this place than I do. ‘What about the residents?’ I ask. ‘Will they work around them?’
‘Like I said, we’ll just keep them away from the works. The company might authorise a discount on room rates. We’ll see.’
‘But won’t their rooms need redoing too? I guess we can put them up in guest rooms in the meantime.’
Rory looks confused. ‘Which rooms do you mean?’
‘The residents’ rooms.’ Am I not speaking English? ‘The hotel residents: Peter, Lill. The Colonel, Miracle?’ Best not bring Barry into it just now.
‘The Colonel has a lifetime tenancy, so his room won’t be affected. It’s written into the contract. The company isn’t refurbing it, though. I don’t know who the other people are?’
Oh really? Well, this is interesting. ‘You don’t know about the council agreement? Or Miracle’s arrangement?’ He definitely isn’t going to welcome this news. ‘They’ve all got tenancy agreements with us. With the hotel.’
Rory’s eyes widen. ‘You don’t mean they’re sitting tenants?’
Sitting tenants. Now there’s a phrase to strike fear into the heart of any new owner. I’m glad.
‘I wonder if the company knows,’ he says, looking worried. ‘They’ve only ever mentioned Colonel Bambury’s agreement.’
‘Maybe they don’t know what sitting tenants are, being American. They might not have them there.’ If not, the new owners are in for a shock. I happen to know that the ink is hardly dry on Miracle’s new tenancy agreement. Three years. And the council isn’t going to be keen on having to rehouse anyone with the way the government is squeezing their budgets.
‘Between you and me,’ says Rory, ‘it doesn’t sound like they did much due diligence before the purchase. Did anyone even come for a site visit?’
‘No, not that I know of,’ I tell him. ‘But who in their right mind would buy an entire hotel without seeing it first?’
Rory leans closer. ‘I probably shouldn’t mention this, but I’m not so sure they are in their right minds. It’s two brothers who own the company, and they don’t speak to each other. I’ve only had Skype calls with them, separately, of course, but from what I gather they’re pretty eccentric.’
‘When you say eccentric …’
‘They’re mad as a box of frogs. You’ll see.’
‘And these are our new owners? Perfect.’
‘At least if they didn’t bother coming over to see what they were buying, they probably won’t bother us much now after the fact. They seem to like to dictate from afar. Over Skype.’ He pulls a grimace. ‘You will let me help you navigate through all this, won’t you?’
‘It doesn’t sound like I’ve got much choice, given what might be ahead.’
‘That’s the spirit!’ He raises his hand for a high-five.
I’m sure I slap it harder than he’s expecting.
It’s late afternoon by the time we finish and I, for one, am exhausted. I never realised how much work I do till I had to explain it all to Rory. Hopefully that’ll count for something when I reapply for my own job.
‘What is that smell?’ Rory asks.
‘Oh, that’s the goat. It starts out a little pongy but ends up really nice.’
‘Do you serve a lot of goat at the hotel?’ A smirk is playing at the corners of his mouth. He seems to find a lot of things funny.
‘Only on Caribbean night.’ I push my chair back and stretch my back. We both hear the cracks of my spine. ‘Come on, you can meet Chef and Miracle. It’s her goat.’
‘Her…?’
‘Recipe. It’s her goat recipe. Not her goat.’
As if we’d let Miracle keep a goat in the hotel. We’re going to have enough trouble when Rory sees Barry.
Chef and Miracle aren’t alone in the dining room when we get there. Lill is sitting with them. She’s got her vape in one hand and a martini in the other.
‘She’s not smoking indoors, is she?’ Rory murmurs.
‘No, Mister Health and Safety.’ But I know why he’d think so. Lill’s vape looks like a twenties-style cigarette holder. It’s rarely out of her hand. ‘Just in time for drinkies!’ she cries when she sees us. ‘Oh, hello there.’
Rory’s greeting is friendly and polite, but I catch the look of confusion on his face.
I guess I’m so used to seeing Lill that her drag queeny false eyelashes, feather boas and white go-go boots aren’t such a shock. It’s not the boots, actually, that throws people. It’s the sight of her scrawny arms and legs in a vest and miniskirt. She looks like sixties Twiggy has spent way too long in the bath.
‘You’re the henchman,’ Chef says. Like Lill, he’s most comfortable in a vest. Unlike her, Chef’s vest is always white and sometimes stained, and he’s got tattoos all up his beefy arms. He’s left the Army, which may account for the slip in uniform standards, but his haircut is still regulation. And his manner is as exacting as his haircut.
‘Well, I’m only here to ensure a smooth transition,’ Rory explains.
‘Said the SS guard at the camp gate. Call it what you like. How long are you staying?’
‘Don’t be harsh on the bloke, Chef,’ I say. ‘He’s just doing his job.’
Rory smiles his thanks, though I’m not sure why I’m sticking up for him when he’s just told me I’ll have to apply for my own job. Maybe it’s because he seems like an alright person. Maybe because he’s the only buffer between us and our new owners.
‘Rosie tells me you’re making goat. It smells … good.’
Miracle’s laugh rings out across the dining room, and that’s saying something because the room is vast. In its heyday our hotel would regularly seat a hundred and fifty people for buffet lunches or fancy dinners. There are old black-and-white photos hung all around the hotel that I love to look at. ‘My, isn’t he a charming liar? No, it don’t smell good, petal, but it will. It will.’ Miracle’s chins nod for a few seconds after she stops. ‘My babies always brag about their mama’s goat curry,’ she says, wiping her hands on the bright-yellow apron that’s covering her batik-print dress. ‘They can’t get enough of it. All three begged for de recipe before they moved from home but they say I still make it better.’ She laughs again. ‘I say I do.’
‘You can’t beat a family recipe,’ Rory says. ‘And I know how your children feel. My dad was the cook in our house, and I’ve never been able to make his recipes as well either. There’s something about the way a parent makes it.’
‘It’s de love they put in,’ Miracle says. ‘Come along, boy, I’ll show you.’
‘I don’t want strangers in my kitchen,’ Chef barks.
‘Calm yourself, Chef,’ she says. ‘It’s not your kitchen today. As long as it’s my curry in there, it’s my kitchen.’ Ignoring Chef’s thunderous look, she hoists herself from the table. Then she leads Rory to the industrial kitchen, leaving Lill and I to smooth over Chef’s ruffled feathers.
Chapter 4
It’s not my job to make Rory’s life easier, but it feels like kicking a puppy when I snub him. I mean, look at him, with those thick specs and messed-up hair that’s not adjusting well to the sea air, and his fancy suit that stands out a mile here. Besides, his landlady at the B&B chucks him out every day after breakfast, so he’s always at the hotel asking a million questions.
Usually it’s just me working in front, so it’s nice to have someone else in the office for a change. The hotel doesn’t run a skeleton staff so much as a mummified one.
Rory is going through the employee files. They’re all neatly handwritten by successive generations of the Colonel’s family.
He glances at my folder. ‘There’s no CV in here. No application?’
‘The Colonel didn’t need my CV,’ I say. ‘He knows me.’ Then I realise that might not fit our new owner’s official hiring protocol.
Rory lets it go, though. ‘I feel like I’m in the National Archives,’ he says, thumbing through the file folders. ‘You should really have a section for current staff.’
‘You mean me and Chef and the evening receptionist.’ Who I never spend more than two minutes with as we change over our shift. ‘We don’t really need a section for that, do we?’
‘What’s Chef’s surname?’
‘Erm.’ I might have known it once, but for the life of me I can’t think what it is.
‘How can you not know the man’s name?’ he asks.
‘He’s just Chef,’ I say. ‘Always has been.’
‘It’s Downton Abbey around here.’
‘It’s always worked for us,’ I say, a little huffily.
‘Obviously it hasn’t, or you wouldn’t have been sold.’ He sees my face. ‘I’m sorry, but it’s true. The company is going to want everything streamlined here, so it’s more in line with their other hotels. Everything has to go online, the ordering and so forth. Not that these notebooks aren’t … quaint.’
He’s talking about the ruled notebooks going back to when the hotel first opened. They should come in handy if we ever need to know what a loaf of bread cost in 1929.
‘What’s “d” mean?’ he asks, drawing his finger down one of the faded pages. ‘“S” is shilling.’
‘No idea. That was before my time.’
‘Was it? How old are you?’ he asks, the smile playing across his face.
‘Way to win friends and influence people. Twenty-eight, you cheeky sod! Not nearly old enough to remember shillings. Why, how old are you?’
‘Thirty-two. Also not old enough, although my parents can speak in old money. They like to talk about when they used to buy their brushes one at a time for five bob.’ He sees my frown. ‘They’re artists. Formerly starving, if you believe them.’
‘Then you can’t trace your transition management pedigree back to a great-great-great-great-uncle Isambard or anything?’
‘Nothing so noble, no.’ He tells me that he’s a lot more like his normal old grandparents than his hippy parents, who met at art school and squatted a broken-down house in Notting Hill. That sounds glamorous to me, but then my dad worked his whole career for Plaxton, the coach-maker, and Mum taught French at Scarborough College. I’ve already told you about our perfectly conventional pebble-dashed house.
Rory’s grandparents found their children embarrassing instead of glamorous, though. They glossed over the squatting and told their friends they’d made a smart property decision back in the seventies, and now most of their neighbours are bankers or Russians who are never at home.
‘Then you’re minted for being in the right place at the right time.’ Just what I’d expect of a jammy southerner.
‘My parents would be,’ he says. ‘On paper anyway, but there was never a lot of money. I had scholarships at school. And uni.’
‘Where’d you go?’
‘Surrey. My grandparents still live outside Guildford, where my mum grew up. What about your family? I’m guessing, from your accent, that you’re local, but what about your mum and dad?’
He probably thinks I’ve never left Scarborough, which is fine with me. To tell him the truth might mean having to go into why I left New York. He can read my full CV when I reapply for my job. In the meantime, I just answer his question, explaining how Mum and Dad traded the sea for the mountains and have me living in the old house as a sort of caretaker. Which I am. Sort of.
I could have gone anywhere when I left New York, but I was in no frame of mind to start over. I only wanted what was familiar.
When I rang Dad to tell him I was catching the next plane home, he didn’t ask many questions. And that must have been hard for a nosey parker like him. Mum probably had a restraining hand on his arm the whole time we were on the phone.
I didn’t let myself think too much about being in my mid-twenties and going to live back home for the first time since I was a teen. When I got to my parents’, I threw myself into bed. Back in my room, which had hardly changed, I slept. I’d once wanted so badly to turn my back on it. Now it became my safe haven.
By the time Mum threatened to throw me into the bath herself if I didn’t get up, I was starting to feel better. Enough cups of tea and parental sympathy are bound to perk a person up. When I came downstairs, still hot from my bath, I noticed the flat-pack boxes leaning against the wall in the kitchen. ‘What are all these for?’
‘Sit down, petal,’ Dad said. ‘Mum and I have news. We’re moving to France. We thought you–’ Mum stops him from finishing his sentence. ‘Anyway …’
‘What? When?’
‘Not till next month,’ Mum said. ‘It’s only a rental for now, in case we don’t get on with living abroad. Nothing is set in stone, mind, but we’ll be out of your hair for six months at least. You can stay in the house as long as you’d like. It’ll be helpful knowing someone’s here looking after it.’
‘And you won’t have us hanging around cramping your style,’ Dad added, though what style he thought they might cramp was a mystery to me.
‘Rosie, we’re sorry,’ Mum said. ‘We wish things had turned out differently in New York.’
‘Believe me, Mum, so do I.’
‘I should set up for the bingo,’ I tell Rory later. The usual crowd will be here at five on the dot.
‘Do you mind if I pop out to the shop for a sandwich?’
‘You can’t still be hungry after that lunch?’ Chef made shepherd’s pie today. Rory must have a very high metabolism if he can pack away two helpings plus a sandwich and still stay so slim.
‘It’s for when I get hungry later.’ He looks embarrassed. ‘I don’t like going to restaurants on my own.’
‘You’re not saying you’ll be eating a packaged sandwich in your sad little room for dinner?’
‘I’m afraid so. I did notice a curry house not far away, though, so I might try a takeaway from there one night. Mix it up. Oh, please don’t worry about me,’ he says, noticing the expression on my face. ‘I’ve lived out of a suitcase for years. I’m always on assignment. It’s part of the job.’
I check my phone. ‘The bingo only goes on till seven. If you can wait till then, I’ll go get a bite to eat with you. If you want. I was going to go to the Tesco anyway after work. You’ll save me having to cook.’
‘A pity dinner? Am I that sad?’ he asks.
‘Yes, you are. I’m only doing this out of some misplaced sense of duty.’
He laughs. ‘And I’m sad enough to take you up on that. Is there anything I can do to help with the bingo?’
‘Actually, there is, since you asked.’
An hour later, shouts are going up all over the dining room. ‘Got one!’ To the amusement of several dozen pensioners, we’re all watching Rory race between the tables.
‘Only another hour and ten minutes, Rory!’ I tell him when he’s finished his round.
The Colonel can’t remember when the hotel’s bingo tradition started, but his sister came up with its unique rewards system. She hated to see anybody lose, so instead of waiting for bingo, the players get a little foil-wrapped chocolate ball each time they get a number. That way everybody wins. Except, maybe, for Rory, who’s got to run through the restaurant awarding balls.
That sounds like a fair trade for a dinner companion, right?
Though if Peter doesn’t slow down his calling, Rory will be too tired to eat. ‘Two little ducks!’ he cries. ‘That’s twenty-two. Twenty-two.’
‘That’s me!’ Miracle shouts. ‘Come give me something sweet, sugar!’
Rory trots to Miracle’s table to give her a chocolate.
‘I’ll take some sugar too,’ Janey says, laughing as she puckers up her perfectly lined lips. ‘Isn’t he delicious?’ The rest of the women at the table agree, as do some of the others who aren’t too near-sighted or deaf. Janey makes a grab for Rory but misses.
I should probably remind Miracle and Janey not to sexually harass our transition manager. Honestly, with the way they’ve been going on, you’d think they’d never seen a man before. Peter has been here for years and nobody ever makes a fuss over him.
Well, it’s not really a fair comparison, since Peter’s never going to turn a woman’s head on looks alone. ‘Knock at my door!’ he calls out. ‘That’s twenty–’
Peter’s head falls forward. Luckily he gets his arms underneath in time to cushion his chin.
Everyone waits patiently for him to finish calling the number.
But I’ve forgotten that Rory is new around here. He rushes to Peter’s side. ‘Help him!’
‘It’s all right, petal,’ Miracle says. ‘He won’t be a minute.’
Sure enough, a few seconds later, Peter’s head pops back up. He swipes his hair back into place and looks at his electronic board. ‘Knock at my door, twenty-four!’
‘Peter, are you all right?’ Rory asks.
‘Right as rain, ta very much. You’ve got a few to do.’ He points to the hands raised for chocolate balls, as if he hasn’t just face-planted into the table top.
I’ll have to explain about Peter over dinner.
I might have been the one who suggested it, but I’m nervous as Rory and I walk together to the Italian later. Not because it’s a date. But it is the first time in three years that I’ve eaten out in a restaurant with anyone who wasn’t one of my parents. What if we sit there with nothing to say to each other, chomping on breadsticks and hoping the linguini doesn’t take too long to cook? I might have completely lost the ability to carry on a conversation like normal human beings do. What seemed like a nice gesture might be excruciating for us both. Welcome to Scarborough, Rory, where you’d rather eat Boots sandwiches in your room.
‘This is nice,’ Rory says of the restaurant. It’s over-the-top Italo-cheesy, but I love its cosiness. ‘Do you come here a lot?’
‘A bit.’ I don’t tell him that I don’t like sitting by myself in restaurants either. They do me a nice Alfredo takeaway, though, when I don’t feel like cooking.
The waiter hands me the paper menu. Busted. ‘Ah no, ta, could we have a table, please?’
He makes comedy shock eyebrows at me. ‘Si, Signorina, this way, please. Welcome, Signore, we have a very romantic table.’
‘Sorry about that. They’re not used to seeing me with a bloke. They make assumptions. Not that there’s anything to assume.’
Rory studies my face, but doesn’t say anything.
‘I’ll shut up now.’ You see? I’d be better off just eating all the breadsticks and keeping quiet.
‘Everyone seemed to love the bingo,’ he says. ‘Is it the same people every time?’
‘Pretty much, yeah, except when someone’s ill.’ Or dies, I don’t say out loud. It tends to be an older crowd. We haven’t lost one in months, and I don’t want to tempt fate. ‘We’re not flash like the other places you’ve probably worked, but we do know our clientele. We’re part of the community. I think that’s important. It’s too risky to depend on outsiders for your whole business, don’t you think? Unless you’re someone like the Four Seasons or Mandarin Oriental.’
‘They don’t run bingo nights for OAPs,’ Rory says. Then he shakes his head. ‘It’s probably not standard hotel behaviour, you know.’
‘You’re going to have a lot of work to do with us, I’m afraid. Bingo is just the tip of the iceberg.’
‘And Caribbean Night,’ he adds.
‘And Caribbean Night, and the Colonel’s casino, and Lill’s karaoke, the car-boot sale we do with the local church.’ I’m ticking off on my fingers. ‘The monthly book club. The pot-luck supper. Paula’s Pooches grooming.’
‘You are joking about the pooches, I hope.’
‘I’m totally serious. It’s one of our most popular events.’
It’s understandable that he wants to know how we earn money from all these, but he won’t like my answer. The hotel was probably profitable a hundred years ago when the Colonel’s family opened it, but I’m pretty sure it hasn’t turned a profit in my lifetime.
Scarborough’s only got a few big hotels like us. The town can’t support any more. Rory is probably going to tell us it can’t support the ones it has got.
The waiter is sauntering to the table with one of those Chianti bottles encrusted in wax. ‘That’s okay,’ I tell him. ‘He’s my transition manager. There’s no need for that.’
But he’s lighting the candle and smiling. ‘Love doesn’t need,’ the waiter says, flicking his lighter. ‘Love wants.’
Rory shrugs at me. Now he looks gorgeous, all glowy in the light. ‘Transition manager sounds like politically correct speak for a one-night stand you’d use to get over a bad breakup.’ Then he sees my face. ‘I’m sorry. That was inappropriate. I’m not suggesting a one-night stand.’
‘That’s okay.’ He’s got no way of knowing how close to the bone his remark was. ‘I mean, not okay, obviously, given that we’re working together, but I know what you meant.’
‘Right. We’re colleagues.’
‘Right,’ I say.
‘If you don’t mind me asking …’
I brace myself.
‘What happened with Peter?’
Relieved to be back on safe ground, talking about something other than one-night stands with my hot colleague, I tell him what I know about our resident.
I have to start with the most obvious thing, given what’s prompted Rory’s question. Peter is narcoleptic. He’s not got it as bad as some poor souls who drop off left, right and centre. Still, he has to sleep a lot, and sometimes he gets sleep attacks. When that happens, his body switches off like a light.
Naturally, that makes it hard for him to hold down a regular job. It makes it hard to do most things. Aside from needing so much sleep, having a sleep attack while crossing the road or doing the washing up or going down stairs could be dangerous. Even if he doesn’t knock his head or crack a rib falling, it’s not ideal if he nods off while he’s in town. He could be mugged or worse.
Which makes Barry his bodyguard as much as the second man in his act, I tell Rory. You should see the dog spring into action whenever Peter gets a sleep attack. Well, as much as a basset hound can spring into anything. Normally a jovial hound, he won’t let any strangers near Peter while he’s asleep. He seems to know friend from foe, though, so if we need to put a coat or something under Peter’s head, Barry is fine with that.
Rory stops my story. ‘Barry is a dog?’
‘Yes, a basset hound. What did you think he was?’
‘Well, Peter and Barry. I assumed they were a couple.’ His eyes seek mine in the candlelight. ‘Rosie, this is a problem. The owners are already going to be cross about the sitting tenants, and now you’re telling me we’ve got dogs living there too?’
‘Only one. I don’t see what the big deal is. Anyway, Peter was quite famous for his act and he was making a nice living by the time he started getting symptoms. At first he assumed he was sleepy all the time because he was working too hard or needed iron or something. But even when he had quiet periods he was napping a lot. It took years before the doctors diagnosed him, because apparently the condition isn’t understood very well.’
‘I’ve never heard of anyone with it,’ Rory says. ‘It sounds awful.’
‘It is awful. I’ve known Peter for three years now, though, and I’ve never seen it stop him. He works as much as he can, but his income’s not steady. The council had to step in to help with housing or he’d have ended up homeless. That’s how he came to the hotel. Sometimes he gets pretty down about it all.’
Rory asks a few questions but mostly he just listens to me ramble on, till our pasta plates have been cleared and we shrug into our coats against the brisk sea air that always seems to blow through Scarborough.
‘Thanks for taking pity on me,’ Rory says as he holds the restaurant door open. ‘I really enjoyed myself.’
‘Me too. Sorry if I talked your ear off. I don’t get out much.’
He laughs. ‘It’s okay. I liked it. See you tomorrow, Rosie.’
I can’t help smiling as I make my way home. It’s nice to know that I’m not so out of practice with real life that I can’t carry on a regular conversation away from the hotel. I’ve been grateful to be cocooned back in my home town, but maybe I should be having more of a life here. My school friends have moved away – we were all desperate to leave – and despite our age difference, Miracle, Peter and Lill have become good friends, but after tonight I get the feeling that that might not be enough. I really enjoyed talking to Chuck.
I mean Rory. Not Chuck. I enjoyed talking to Rory tonight.
Chapter 5
That was a simple slip of the tongue. It’s understandable, when I’m working with Rory in kind of the same way as I did with Chuck. They both parachuted into my job without warning, though that’s where the similarities end.
Because, by the time I’d known Chuck for a month, I was already a goner.
He wasn’t kidding when he’d said he wanted me to organise the whole Christmas party for his company. But that didn’t mean me taking control. Chuck was the one very much in control, and not only of the party planning.
We slipped into a routine – he stopping by on his way home from work, me staring at the revolving doors from 6p.m. onwards and Digby taking the piss every few minutes.
‘Just so you know, you’re getting really boring,’ he said, when the guests he’d just checked in started for the lift. ‘It’s been over a month, Rosie. The guy comes in every day with some question about the party, which we all know is just a bogus excuse to talk to you. And yet you’re still watching the door like a teenage girl afraid her date’s not going to show up for the big barn dance.’
‘Did you have barn dances where you come from?’ I said. ‘Like in Footloose? Did you have to meet in secret so the preacher wouldn’t try to stop them?’ It was easy to imagine Digby in a checked shirt with a piece of straw hanging out of his mouth.
‘My point is that you need to start playing hard to get or he’s going to get as bored with you as I am. I know we’re not in our parents’ generation and everyone is equal, but keeping up an air of mystery never hurts.’
‘You were the one who told me to be sure I’ve got make-up on for when he stops in,’ I shot back. ‘Which is it, Digby? Am I supposed to be nonchalant or making an effort?’ I couldn’t believe I was taking advice about romance from a bloke whose entire little black book would fit on the back of an envelope.
‘You’re supposed to look nonchalant while making an effort. Rosie, you really should read more women’s magazines.’
‘Like you do?’
‘They’re for research. Know thine enemy.’ His voice dropped. ‘Speaking of Prince Charming …’
Chuck had his gym bag slung over his shoulder. His hair was wet and I could see through his white dress shirt where he hadn’t dried himself properly. I had to stop myself imagining that process. ‘How’d it go today?’ he asked me. ‘Have you got a few minutes?’
‘You’re safe, Andi’s left,’ Digby said. ‘She’s hanging upside down in a cave somewhere. Go. I’ll cover.’
It didn’t seem possible, but Andi had been grumpier than usual ever since she had to assign me to work on the party. Not that I was shirking my usual front-desk duties.
Nobody stamped the joy out of life like our boss.
Chuck smiled his thanks at Digby before following me to the events office. Everyone always bunked off by six, so I knew we’d be alone there. Not that we had anything secret to say.
When he touched my arm an electric jolt went through me. ‘I’ve got a better idea,’ he said. ‘Can I buy you a drink?’ He started veering towards the hotel bar.
‘I’m not allowed during work time,’ I told him. It would be a very, very bad idea to try it. Andi might have spies around. She didn’t run a tight ship so much as a penal colony.
‘Then I’ll buy you one when you’re not working. When do you get off?’
‘Not till eight-thirty.’
‘Then I’ll see you at eight-thirty.’
‘Don’t you want to talk about the party?’
He fixed me with his gorgeous blue-eyed stare. ‘Rosie. You don’t really think I’ve been here every day for a month to talk about having white or blue lights on the Christmas tree? I’ll see you at eight-thirty.’
I wasn’t naïve. Of course I wasn’t. At least now that he’d practically hit me over the head with his intentions.
‘We’re having drinks when I get off!’ I gushed to Digby as soon as I joined him again behind the reception desk. ‘I think it’s a real date.’ I recounted Chuck’s words for him to dissect.
‘That’s a date,’ he confirmed. ‘Finally. Now you can stop obsessing over the door every night and do some work. Just promise me you won’t fall in love or anything stupid like that. I need you in Paris with me. I’m not going alone.’
‘Don’t worry, I’m as excited about Paris as you are,’ I told him.
‘When you say excited, you mean shit scared, right?’ His freckled face creased with worry. ‘I’m only going because of you.’
‘We’ll be there together,’ I promised him again.
In a million years, I never thought I’d get that Paris rotation. I’d used up too much luck getting the New York gig. I’d expected my next job to be somewhere like Scunthorpe. Digby had been thinking of trying for San Francisco or New Orleans next, but he didn’t need much convincing when I’d suggested Paris. What might be scary alone would be an adventure together. And I’d applied for San Francisco, just to see what happened.
What happened was we’d both got offers for Paris. Mais oui, we’d be eating croissants in Paris by Bastille Day!
I checked my phone for the thousandth time: 8.41. Chuck was late. He’d changed his mind. Of course he had. Blokes like him didn’t date lasses like me. They dated supermodels and actresses. I couldn’t act for toffee and was about a foot too short to be a supermodel. My face was okay as far as regular people went, but nobody’d ever mistake me for Lily Cole, even if we are both ginger.
When the phone started ringing, Digby and I both stared at it.
‘Well, since you’re not doing anything else,’ he said.
I mouthed two little words as I answered the call. They weren’t ‘Thank you’. ‘Grand Meridian Hotel, Rosie speaking, how may I help you?’
‘Come outside.’
‘Chuck? Where are you?’
‘Duh.’ He laughed. ‘Outside.’ He hung up before I could ask any more obvious questions.
‘I’ll see you later,’ I told Digby. ‘I’ve got a date.’ I couldn’t keep the stupid grin off my face, so I probably looked like a loon when Chuck caught sight of me.
‘For you.’ When he held out a bouquet of pink roses, I wanted to hold that image in my head forever. A man standing on a New York City street with flowers. For me! I’d never seen anything so romantic in real life. ‘I wasn’t sure you’d want to be seen inside fraternising with a client,’ he added. Then he looked at the flowers, which I had awkwardly grasped with one arm so that I could carry my handbag on the other. ‘I’m sorry. I didn’t think that through very well, I guess. It seemed romantic at the time. Do you want me to carry them?’
‘No way,’ I said. ‘They’re beautiful. I want to bask in their reflected glory.’
‘I love the way you talk,’ he said.
I loved the way he did everything.
Chuck didn’t leave anything to chance. We went to a cosy bar in Midtown where he’d booked an intimate corner table. ‘They light a fire when it’s cold out,’ he said as the waiter brought our manhattans. It seemed an appropriate order given where we were. ‘It’s really nice in here then.’
All I could think about was who’d been there with him in winter.
I was seized by such a powerful jealousy that I could hardly breathe. And the poor woman was only imaginary. I knew I was in deep trouble then.
‘To us,’ he said, raising his glass to mine.
I could feel my face bloom red. ‘To the Christmas party. It’s going to be brilliant.’
‘I’d rather drink to us,’ he said. ‘Might there be an “us”, do you think?’ His smile was so warm, so cheeky, that I wanted to lunge over the table in answer to his question.
No, play it cool, Rosie. Remember what Digby said. Nobody wants everything laid out in front of them. Well, unless it was a cake buffet.
I didn’t want to be a cake buffet. I wanted to be the kind of woman that men fell head over heels for. So far my romantic CV was more self-service than five-star menu. ‘It’s nice to be away from the hotel,’ I said.
He nodded. ‘I know what you mean. I don’t like to mix business with pleasure either. That’s hard to avoid with my job, even though my colleagues aren’t really the kind of people I’d usually hang out with. You wouldn’t believe the alpha culture there. It means a lot of time drinking.’
‘Are you not an alpha?’
He thought about my question. ‘I think I’m more of a delta. Maybe an epsilon.’ His face was so open and friendly. I wondered if they taught that in American schools. We Brits look like a bunch of standoffish gits by comparison.
‘Now you’re probably going to tell me you only go out with the kind of guy who pilots his own plane and wrestles alligators for fun.’
‘Pah, hardly! I don’t go out with anyone, really. Not since I’ve been here anyway. The hours are too crazy. I never meet anyone outside of work.’
‘And I guess you wouldn’t want to date a work colleague,’ he said. Then, hopefully, ‘Would you?’
‘Oh, I’d have no problem with that. If I ever meet anyone who’d ask.’ Could I sound more desperate? Way to be cool, Rosie. ‘What I mean is, it’s not enough to be in proximity, is it? Otherwise everyone would just marry their next-door neighbour. There’s got to be chemistry too.’
‘Like now?’
I thought about that. ‘I suppose if you define chemistry as having a really good time with someone and looking forward to the next few hours, then yes.’ Hey, that wasn’t a half-bad response.
‘I’ll get us more drinks,’ he says.
By the time I was too squiffy to stand up without leaning on the table, Chuck knew all about my family, my career and my embarrassing love for line dancing. Only it wasn’t so embarrassing with him. ‘Now you know my life story,’ I slurred. Then I did that thing that’s meant to tell people you’re not pissed, but just makes you look pissed while trying to sit up straight. ‘What about you?’
‘I’m a cheesehead,’ he said, laughing. ‘It’s what people from Wisconsin are called. Cheeseheads.’
‘But why?’
He shrugged. ‘I guess we eat a lot of cheese. We’ve got hats made of it. Every Wisconsin resident is issued one to wear on public holidays. Next time I’m back I’ll see if I can swing one for you.’
‘You’re joking.’
His look answered me. Of course he was.
‘Do you go home a lot?’ I asked, to cover for not recognising satire when it stands up and salutes. Talk about letting my side down. How very un-British of me.
‘Not recently, but I only moved away from the Midwest a few months ago. I’ll go to my parents’ for Christmas. This was a big move for them now that I’m not within driving distance. They miss us a lot.’
‘Us?’
He sipped his drink. ‘My little sister. I thought I told you that.’ He grimaced. ‘You’re definitely going to think I’m pathetic now, but in my defence, she’s pretty cool as far as sisters go. She basically invited herself to New York as soon as she found out I was getting a corporate apartment paid for. She was in Chicago like me anyway, but she didn’t have a regular job or anything. Just bar work. I couldn’t really say no, since it’s a two-bedroom, and my parents were behind the whole idea. They’d rather have me looking out for her here than leaving her on her own in Chicago.’
‘How old is your sister?’
‘A very immature twenty-six.’ He rolled his eyes. ‘But she’s my sister and I love her. Anyway, if I’d moved when I planned, then I probably would have gone back for Labour Day. Everyone goes up to the lakes that weekend. But work – I mean my old job – held me up, so I didn’t get here till October.’
‘That’s why you were so late booking the party?’
‘Are we back to talking about work again?’
‘I’m just having a go at you.’ I saw his expression. ‘I’m teasing you. Nobody waits till almost November to book their Christmas party.’
‘Yeah, as I found out, thanks. By the time my old company said they were making me work my whole notice period, it was too late for Flable and Mead to find another events manager. It was lucky I didn’t lose the job, but it’s meant I’ve had to scramble now to find a venue. If my old boss had let me go earlier, we probably wouldn’t have met.’
‘Then I’m glad your company were arseholes.’
‘I’ll be sure to add that to my Christmas card to them.’
‘Don’t forget the kisses at the end.’
He didn’t forget the kisses at the end of our date either. We barely made it out of the bar before we were all over each other.
‘God, you are so sexy!’ he murmured amidst all the snogging. ‘I would love to take you home right now.’ He pulled away a bit so he could look into my eyes. His face was pretty blurry at such close range, but he was asking a question, right?
Much as I wanted to, even in my bothered state I knew it would be a mistake in the long run.
‘No, I can control myself,’ he said. That made one of us. ‘I’m a gentleman at heart, despite how it appears at the moment.’ He put a tiny bit of distance between us. ‘Will you get a cab home or take the subway?’
‘I’m in Brooklyn,’ I said. ‘I’ll get the subway. Where do you live?’
He took my hand as we started walking towards my station. ‘In East Bumfuck, Nowhere,’ he said. ‘It might be a free apartment, but it’s completely inconvenient. The company had all these empty buildings that were bad investments even before the financial crisis. Now they’re stuck with them, so they hand them out as perks to their employees.’
‘Where is it exactly?’ I was pretty sure there wasn’t really an East Bumfuck, Nowhere.
‘Sorry, I should have said. Scarsdale in Westchester. Do you know it?’
‘Only by its reputation as suburban hell. I’m sorry.’ We seemed to be back on safer ground with the talking. I wasn’t sure if it was the manhattans or the snogging that were making me so light-headed. I’d gone overboard on both.
‘I’ve got a one-year lease, but I can’t wait to move closer,’ Chuck went on. ‘The firm signed me up for a private member’s club that’s got pretty cheap rooms, so I can stay there sometimes if I have a late night.’
Was that where we’d have gone if I’d taken him up on his offer? Would I get another chance, or had I blown it?
‘I’ll see you again soon, okay?’ Chuck said when we got to the steps leading down to my train. ‘No, fuck it, that’s not what I mean to say. Rosie, I’ve had such a wicked time tonight. I know I’m supposed to be cool about these things, but I can’t wait to see you again. We can see each other again, right?’
‘I’d love it!’ I said, but I’d hardly got the words out before he was kissing me again. At the rate I was going, I’d be nothing but a puddle of hormones on the Seventh Avenue Line.
‘Are you getting the subway?’ I asked him when I came up for air.
‘It’s the commuter line for me. Suburbs, remember? I’ll walk over to Grand Central. It’s a nice night for a walk.’
We both looked up at the rain that was just starting to spit. ‘It feels like a nice night, doesn’t it?’ he asked.
It felt like a perfect night.
I just missed my train and when I got on the next one it was obvious someone had just weed in the corner of the carriage I chose, but I still smiled all the way home. It was a perfect night.
Chuck stood in front of me at the reception desk the next day at lunchtime. ‘I need your advice,’ he said.
I turned away so Andi couldn’t overhear us. Whatever it was, she’d say no on principle. ‘Is this your way of asking me out, or do you really need my advice?’
His grin was wicked. ‘I really do need your advice. But maybe we can go out later.’ He turned to Andi. ‘Can I please borrow Rosie? It’s about the party.’
My God, he was fearless in the face of danger. ‘It shouldn’t take longer than her lunch hour.’
As if I ever got a lunch hour. ‘But we might be a few minutes late getting back. We have to go to Tiffany’s to pick out Christmas presents for the party.’
Seeing Andi’s face, Digby grimaced and practically ran into the back room. I was tempted to join him. Chuck had no idea how hard he was making things for me.
In about a nanosecond, Andi’s expression morphed from thunderous to sweet-as-you-please. ‘Of course. Anything for our clients. Rosie can take all the time she needs to help. We’ll see you later.’
Translation: You’ll pay for this later and don’t even think about being gone longer than your legally allowed lunch hour. You’re lucky you’re even getting that.
But how could I say any of that to Chuck in front of Andi, when the only thing worse than making my boss angry was making her look bad? ‘I won’t be long,’ I murmured when I caught her shooting daggers at Chuck’s back as we left.
He waited till we rounded the corner, checked that no one from the hotel was watching, and grabbed my hand. ‘I really do have to pick out corporate gifts for the party, but I wanted you to come here with me. It sounds lame, I know, but Audrey Hepburn was my sister’s favourite actress. She force-fed me Breakfast at Tiffany’s. I want to go there with you. Though I can’t promise not to bawl. Just thinking about the end of that movie gets me every time.’
‘Cat!’ I wailed, causing people around us to glance over.
Later, as we squeezed through the revolving doors together at Tiffany’s, he hummed ‘Moon River’ into my ear. It couldn’t be any more romantic.
But we didn’t see each other again until the Christmas party. Our work schedules were nearly exactly opposite now. Andi scheduled me on the five-to-one shift, probably in retaliation for my afternoon disappearance. And Chuck got his next assignment – organising all the firm’s year-end investor meetings – so he was working straight through, from early in the morning until late at night. We did get to snatch quick calls with each other during the day when Digby could cover for me. And we had long rambling conversations late most nights while Chuck was on the train back to Scarsdale.
But I was going round the bend, dying to see him. Chuck was addictive. ‘I know it’s frustrating with work,’ he said, ‘but we’ll see each other at the party. Absence makes the heart grow fonder.’
‘That’s bollocks. Absence just makes you frustrated.’
He laughed. ‘I can’t wait to see you. I bet you’re going to look gorgeous.’
I could hardly stand the romance – imagine sipping champagne and dancing with the hottest bloke in the beautiful art deco room at the top of the hotel. Except …
‘Yes, but we can’t be together at the party,’ I pointed out. As far as everyone except Digby knew, Chuck was the hotel’s major client and I was his event planner. It was strictly forbidden to bring one’s romantic life into work. If Andi even suspected there was anything between us, she could scupper my Paris assignment. And she definitely would too. That woman had icicles in her heart. No, colder than icicles. Dry ice.
‘We’ll get together,’ he promised, and I could hear the smile in his voice.
‘Oh, really.’
‘Trust me, I’ve got a plan for us.’
I did trust him.
Was I in love with Chuck already? I think so. At least I was in the snow-blind kind of mad lusty love that can come at the start of a relationship. It may not have had the depth of love that develops over time, but it had every bit of the intensity.
‘He does clean up well,’ Digby said, when he saw Chuck coming through the hotel lobby on the night of the party.
‘You look beautiful,’ Chuck whispered so that only I heard him. Andi had let me switch my usual grey uniform for a plain black dress, but I’d wanted to wear a frock to make Chuck think I looked like a princess. Or at least one of the minor royals.
‘Where do you keep your phone in that dress?’ he teased.
I held up my silver and diamante handbag. ‘It’s surprisingly practical. There’s an entire toolbox in here. And the kitchen sink.’
‘It’s handy to have the toolbox in case the sink springs a leak.’
‘I didn’t see any problems upstairs, but you might want to go up and check before your bosses get here. I’ll be up at seven.’
The caterers were going full tilt in the kitchen. The bar staff were already in position and the sound system and lights had all gone up around me the night before while I hurled tinsel all over the Christmas trees. I know it wasn’t my party per se, but I couldn’t wait for Chuck to see it.
The room sparkled with royal blue and silver baubles and ribbons nestled in pine branch garlands wrapped in fairy lights. All the art deco mirrors magnified the effect. Little round tables with fringe-draped lamps, like they had in Prohibition-era speakeasies, dotted the edges of the parquet dance floor. Twelve-foot-tall live Christmas trees, trimmed in blue and silver, of course, stood in three of the corners of the huge room – the fourth was taken up by the DJ. She didn’t have to spin her records till later, though, because against the back wall was a sixteen-piece old-timey jazz orchestra.
I’d love to be dancing with Chuck to their music. In my mind I was Ginger Rogers. In reality I was probably more Gangnam Style.
But I needed to push those thoughts aside to focus on my job, because I was a professional. From a purely careerist point of view, the party would be something else to put on my CV… as long as it went well. If it didn’t, then the last month of work would have been for nothing.
Well, not exactly for nothing, I thought, as I watched Chuck’s face when he came into the room.
He laughed and shook his head as he took it all in. I’d emailed him about the decorations, but they were so much more lush and blingy in real life. Walking into the room felt like being wrapped in a big sparkly Christmas hug.
Chuck beamed and nodded in my direction, but he couldn’t come over. His bosses were on either side of him. Then the whole company seemed to enter the room at once –sharply tuxedoed powerful-looking men and young elegant women. Suddenly he wasn’t my Chuck anymore. He was swallowed up by his Wall Street colleagues.
These were the women Chuck worked with every day! He’d mentioned that the firm hired from the top schools where everyone was super-clever. I imagined a bunch of speccy number-crunchers in corduroys and cardigans. These girls looked like they’d just strutted off the Victoria’s Secret catwalk.
I hated every bit of them, from the tops of their artfully messy hairdos to the tips of their flawlessly painted toes and all the cleavage in the middle. With so many micro dresses and plunging necklines in the room, my little black dress seemed too prim. And as much as I told myself I was there to do my job, the only thing I wanted was for Chuck to notice me.
But I couldn’t even see him, let alone be extra-gorgeous so that he’d come over. He was swept off into the melee while I had to run around – well, hobble around, given the four-inch heels that I was definitely not used to – making sure there were enough vol-au-vents and ice cubes for our guests.
By the time I caught sight of him again, the orchestra was in full flow. The champagne was too. One of Chuck’s bosses was popping open bottles with a sword. Don’t ask me why he was carrying a sword. Judging by the fact that no one seemed alarmed, it must have been his usual party trick.
Chuck was busy being chummy with a trio of Amazonian underwear models, allegedly his colleagues. I couldn’t exactly barge in on them. For one thing, from all the way down here they’d wonder where the noise was coming from. Besides, what would I say? Sorry to interrupt, but I’d like you to stop being so flirty and beautiful around my … around my what? What was Chuck? Not my boyfriend. Or my lover. He was just my crush.
I had to stop being stupid and leave the man to enjoy his Christmas party in peace.
Summoning every ounce of British resolve, for the rest of the night I was as tough as the façade on Buckingham Palace. While everyone else got merry, I did my job. That meant being efficient, solving problems left, right and centre, and definitely not looking for Chuck.
He slipped up behind me near the end of the night, just as the first notes of ‘Moon River’ floated over us. ‘It was my request. Come with me,’ he said, turning towards the door.
My façade crumbled. Of course I followed him, into the storeroom across the hall. Even with the door closed we could faintly hear the music.
‘May I have this dance?’ He held out his hands.
‘What, in here?’
‘You’ll have to step over the slide projector when I dip you. Come on. I told you we’d be together.’
It wasn’t exactly what I had in mind, but then, what else did I expect when we couldn’t let anyone see us?
I stepped into his arms and it felt wonderful. Who cared if we weren’t in the ballroom? In front of so many people, we couldn’t have snogged. Or rubbed up against each other like outtakes from Dirty Dancing. And his hand definitely couldn’t have got under my skirt. ‘Are you clocked off for the night now?’ he murmured between kisses.
‘Uh-huh. What have you got in mind?’ I was glad he was holding me up. Up against the wall, actually. I was probably too dizzy to stand anyway.
His next words made me swoon. Swoon, I tell you. ‘God, I want you, Rosie. Not here, it’s too tacky and you don’t deserve anything tacky. I just don’t know if I’d last till we got to my place.’
The way I was feeling, I wasn’t sure that I would either. ‘I’ve got an idea,’ I said. ‘Stay here. I’ll ring your mobile in a few minutes, okay?’
A wicked smile bloomed across his face. ‘What are you doing?’
‘You’ll see.’
Straightening my dress, I hurried to the lift to get back down to the lobby.
‘How’s it going?’ Digby asked when he saw me. ‘Good, I’m guessing. Everyone who’s come down so far is wasted out of their minds. Hey, what are you doing?’
‘Nothing.’ I pulled up the room reservations on one of the computers.
‘No, seriously, what are you doing?’ He glanced over his shoulder, though we both knew Andi had been gone for hours.
I blocked one of the singles. Mustn’t be greedy.
‘Rosie.’ Digby made me look at him. ‘This is dangerous.’
‘I won’t get caught, if nobody tells.’
‘I don’t just mean the room.’
But I couldn’t think about that now. I wasn’t thinking about anything except Chuck. I popped a key card into the machine.
My hand was shaking as I rang Chuck’s mobile. ‘Meet me at the lift on the sixth floor.’
It was the start of everything.
Chapter 6
‘What century are we in?’ Lill scoffs as we gawp at the brawny builders carrying everything inside. ‘I thought bidets went the way of the dodo.’ She smoothes down the front of her minidress. It’s surprisingly subtle for her, in a purply blue, but she’s got them in every colour – and often all colours at once. Lill’s a huge fan of rayon, and between her dresses and her white pleather go-go boots, we were all relieved when she finally traded her fags in for a vape. She risked catching fire whenever she lit up.
The hotel bar is completely off-limits now that the mountain of fixtures and fittings is growing fast in there. It’s also become a home-from-home for the builders. Every surface is littered with their takeaway cups, nails, screws and odd bits and bobs.
‘I definitely didn’t think toilets came in colours like that,’ I tell her. Pale pink? Mint green? Where are we, Miami in 1955? Not even the builders can hide their scorn, and a few of them are old enough to have gone through the eighties, so they know a thing or two about horrid decor.
It’s not only the renovation that we’re finding difficult, though. None of us were prepared for the pace of change when the Colonel first told us we had new owners. The Americans aren’t wasting any time.
‘Time is money,’ Rory intones for about the hundredth time when I whinge at him later. It’s nearly lunchtime and the builders are sequestered in the bar, drinking mugs of tea. ‘They think they can get most of it done within a month.’ He pushes his specs back up on his nose.
‘A month! But it takes builders a month just to complain about the job that needs doing,’ I say. ‘And it’s less than three months till Christmas. We can say goodbye to any work in December.’
But Rory shakes his head. ‘The owners worked a fixed-price contract for completion by the end of October. They might not know eff-all about the UK, but they do know what builders are like.’
‘Does that mean we’ve got to be ready to open before Christmas?’ When he nods I suddenly wish the owners weren’t quite so savvy. ‘What did you mean that the owners don’t know eff-all about the UK?’
Rory grins. ‘They’ve never been here,’ he says, rerolling the sleeves on his shirt. Now that he knows us, he doesn’t wear his suit jacket anymore. In fact, he doesn’t look like a harsh City type at all. ‘They haven’t even got passports, but you didn’t hear that from me, so don’t mention it on the call, okay?’
We’re Skyping with them in a few minutes. Meeting my bosses. Yikes!
‘They hired some kind of business scout from London to find the hotel,’ he explains. ‘The scout hired me and found the builders. I’ve never even met them in person. Are you ready for the call? Just try not to stare too much at PK’s hair.’
‘Please, Rory. I’m a professional. What’s wrong with PK’s hair?’
‘You’ll see.’
‘It’s not worse than yours, is it?’ Rory hasn’t got what I’d call a hairstyle so much as a follicle garden growing out of control on top of his head.
‘You can be the judge,’ he says, not offended at all. ‘We’ve got the other brother, Curtis, first, though.’ He clicks through to Skype. ‘Ready? You look nice, by the way.’
It’s just one of my usual cardis that I wear over a plain t-shirt – navy blue with little sparkles near the collar – so I’m not sure why it’s particularly nice. And my trousers are baggy at the knees, but I’m not about to object to a compliment. ‘Ta. Is there anything special I need to know?’ I probably should have asked that more than two seconds before the call.
‘Nah, just be yourself. And try not to get flustered. His questions can come from left field. Usually he’s just thinking aloud. It’s best to wait to see if he actually wants an answer before you give one.’
‘In other words: shut up. Got it, ta for that.’
When the call is answered, our laptop screen is filled with a colourful fifty-something man sitting cross-legged on top of his desk. ‘Hey, how’s it hangin’ in the UK?’ He makes a devil’s horns sign with his hand.
Rory waits a second, maybe deciding if Curtis really does want to know how it is hanging, before saying, ‘Everything is fine, thanks, Curtis. May I introduce Rosie MacDonald? Rosie, this is Curtis Philansky.’
‘Pleasure to meet you,’ I tell my new boss.
‘You too, Rosie.’ He laughs. ‘Pleasure to meet you. You Brits are all so proper. If we ever meet in the flesh, you’d get a hug, you know.’
Then I’m glad we’ve not met in the flesh. I don’t really go in for hugging strangers. Especially ones who look like him.
His sky-blue t-shirt reads ‘Billabong’. Casual Friday, you might think, if it weren’t a Tuesday. Or maybe he’s a Silicon Valley exec. They wear jeans and trainers to work.
But he’s not wearing jeans. He’s not wearing any trousers at all. He looks perfectly at ease video-conferencing us while sitting cross-legged on his desk … wearing green and white shorts and flashing his undercarriage.
His eighties blond-tipped bouffant hair is putting me off too. It isn’t flattering to his jowly face.
This bloke seems to think he’s one of the lost Beach Boys.
But he is now one of my bosses. I need to remember that.
It’s just that I haven’t had a real boss in three years, since Andi in New York. The Colonel couldn’t be less of a boss. He just wants to be left alone to follow Lill around the hotel with a drink in his hand. Everyone who works for him knows their job backwards. As long as we take care of the few guests we get and don’t let the hotel slide further into dereliction, he’s happy enough.
I’m going to have to get used to being an employee again.
‘Rory says you’re a beach babe, Rosie.’
Rory looks as horrified as I’m sure I do. ‘I think Curtis means that I told him about you being raised here by the sea in Scarborough,’ he explains.
‘Right,’ Curtis says. ‘You surf?’
That’s when I put two and two together. Those are surfboards lined up along the back wall behind his desk. ‘No, I’m sorry. The water’s usually too cold for me. Even in summer. It is the North Sea.’
‘North sea, south sea, you could wear a wettie. Anyway, I’m totally stoked about the hotel. Wait till they finish. It’s gonna be amazing! Have they started on the rooms?’
‘They delivered the toilets and other fixtures just this morning,’ Rory says.
‘Yeah, awesome! Aren’t they epic? Our guests on Sanibel love them. You should see all the Instagram photos we get.’
I can just imagine: #tacky #Whatcenturyisthis? ‘They’re very … striking,’ I tell Curtis.
‘Tip of the iceberg, dudette. Listen, Rosie. I want us to talk every week. I’m a very hands-on person, unlike like my brother, who’s got the people skills of a goat. I won’t just leave you with a bunch of instructions, okay? You can talk to me about anything. I want you to know that I hear you, Rosie. You can page me any time.’
Page him?! I wait a second, but he does seem to want an answer. ‘Yes, okay. Of course.’
‘I’m relying on you and Rory to make the hotel as epic as our others.’ He runs his hand over the top of his head, making his hair froth up like an over-steamed cappuccino. ‘The competition’s tough out there, man. When in doubt, paddle out, that’s what I always say.’
‘Where are we paddling, Curtis?’ I ask.
‘To England, dudette! The British Oahu! The US is a crowded line-up, but Europe’s got empty waves. This is gonna be heroic. Sun, sand and surf in Scarborough. Can you get urbal tea there?’ It takes me a second to realise he means herbal. ‘Lapsang souchong and matcha? We’re gonna need urbal tea for the hotel.’
‘We can get any kind of tea you like,’ Rory says.
He waves his devil-horn hand at us again. ‘That’s cool, little dude. We’ll talk tomorrow. Same time.’
‘Oh, I’m sorry, but I’ve got a dentist’s appointment tomorrow at eleven,’ I say. ‘I might not be back quite in time.’
‘I meant Rory,’ Curtis says. ‘We’ll talk as usual.’
‘Right, yes, talk to you tomorrow,’ Rory says.
‘Peace out, till next time.’
The screen goes blank.
‘Do you talk to him a lot?’ I ask. This possibility isn’t sitting well. Rory may have only been here a few weeks, but he seems like one of us. Not one of them. Or is he?
‘Most days,’ he admits. ‘They like to know everything that’s going on.’
‘And you can always page him,’ I smirk. ‘Why don’t they just come over here and see for themselves? If I’d invested a wodge in a hotel, I’d want to see what I was getting. But maybe they’ve got more money than sense.’
Rory shakes his head. ‘They can’t come over unless they take the QEII. They’re both afraid to fly.’
‘That’s why they’ve never been here?’
‘That’s why.’
‘Curtis is off his trolley,’ I say.
‘That’s nothing. Wait till you meet his brother.’
No matter how much I needle Rory, he won’t give me any more hints about PK’s hair. I’m quickly learning that Rory is one of those annoyingly discreet people. Which is good, I guess, if you tell him a secret. But it makes him useless at gossiping. By the time he’s dialling into PK’s side of head office, I’ve imagined everything from tattoos to badgers on his head.
Rory wasn’t kidding when he said that our new owners despise each other. That’s why we’re having separate calls with them, even though they share an office building. Rory says that’s because it was their head office before the problems started, and neither one wants to give up their stake. So they fashioned two entrances and sit within spitting distance of one another, without ever speaking directly. They must use their employees like a bitterly divorced couple uses their children.
I thought I was ready for anything after the call with surfer dude Curtis, but when our screen lights up with PK’s face, the snort of laughter escapes before I can stop it. Covering it up with a cough doesn’t fool anyone.
PK’s hair is ginger, but that’s not what made me honk. After all, I’m Titian-hued myself. I just can’t stop staring at its candy-flossness, which is combed in the most amazingly complicated style that looks …
Well, if Curtis reminded me of Patrick Swayze in Point Break, PK’s barnet is the spitting image of a certain reality-TV-star-turned-Leader-of-the-Free-World.
Rory writes something on his notepad and slides it over so I can see. Look familiar? Stop staring!
I have to look. OMG, seriously?!
PK has braces on over his blue stripy business shirt (with its contrasting white collar). He’s got the sleeves rolled up and every molecule of this bloke means business.
‘Rory, hello,’ PK says. ‘And you’re Rosie? Nice to meet you. Have the bidets been delivered?’
‘They came this morning, PK,’ Rory says.
‘Good. It’s all about being classy over there, right? We’ll start with their asses and work our way up.’ He smiles at his own joke. ‘Keep an eye on the builders, I don’t want any slacking.’
‘We’re just waiting for the final letter from the Council to start,’ Rory says. ‘I’ve chased it up and we should have it by the end of the week.’
‘Nobody’s gotten ahead by following the rules, Rory. I want the builders starting yesterday.’
Rory hesitates. ‘If for some reason we don’t get approval, the Council can make us reinstate everything as it was. That would mean more delay and more money.’
But PK just laughs. ‘They aren’t going to make us undo anything. I want those builders started. Are we clear on that?’
‘As long as you’re clear that I’ve registered my objection.’
Rory’s voice is steely. He might be a nice bloke, but he’s no pushover.
‘Good,’ says PK. ‘I’ll be faxing over a list of ideas to consider. You can register any objections once you’ve read them.’ Then he laughs. ‘I did hire you because you don’t take nonsense from anyone. Speaking of nonsense, have you talked to my useless brother yet?’
‘We will, PK, after this call,’ Rory lies. I guess PK likes to think he’s the priority.
‘Now, walk me around,’ he says. ‘I want to see what’s going on at my hotel.’
Rory seems to be ready for PK’s request. He carries PK around on the laptop – like some dismembered head – complaining about everything he sees. The furniture in the bar is too old-fashioned. The oak panelling is drab. Yes, those are velvet curtains, but we need them to keep the wind from blowing through the old sash windows. No, there’s no spa. Or gym or fancy bottled water or hot towels for when guests arrive. Sorry we don’t wear uniforms or rigor-mortis smiles of welcome. The only thing he can’t complain about is the view from the conservatory at the front of the hotel.
We sit perched on the clifftop overlooking the bay. The hotel would have been impressive back in the day, when Scarborough was heaving with seaside tourists. Some of the old black-and-white photos in the bar give a glimpse, but the reality would have been loads more chaotic and colourful, with horses and bright carriages, bathing huts, ladies in pastel hats and men in yellow straw boaters. Bright advertisement boards would have lined the promenade with everyone selling ice cream, candy floss and fish and chips.
It didn’t fade away with the Victorians either. To listen to the Colonel, Scarborough was as exotic as Thailand when he was growing up, but with donkeys on the beach instead of elephants. It was the place to be, right into the sixties. There was live entertainment every night – dances and performances and variety acts, the orchestra at the Spa and household names like the Beatles and the Rolling Stones at the Futurist. That would have been when Lill first came on the scene, too, as a fresh-faced teenager with a great voice, great legs and great ambitions.
They were catching Scarborough’s last hurrah, though they didn’t know it at the time. People started going abroad for their dose of sea and sun and suddenly donkeys on the beach didn’t seem quite as appealing.
We still get tourists in the summer, who sit near the water eating ice cream and fish and chips. But most of us are struggling to bring in enough business. Having grown up here, I can tell you it’s hard coming from a town that was once something. There’s a saddening air of nostalgia about it and I, for one, couldn’t wait to go somewhere that felt hopeful.
So I really can understand why the Colonel has sold up, even if Lill can’t. I’m just not sure our new owners can do any better.
I’m really afraid they’ll do worse.
We can hear Lill long before we carry PK into the restaurant. ‘She’s rehearsing,’ I whisper to Rory. He’s got the laptop open in front of him as we walk, so we can talk behind our boss’s back, as it were.
‘We have to go in,’ Rory whispers back. ‘It’ll be okay.’ Then to PK he explains, ‘One of the hotel’s residents is a professional singer. That’s Lill you hear practising in the restaurant.’
I hate to interrupt Lill when she’s doing a number, so we stand and watch her finish. It’s a dress rehearsal, so she’s got her microphone to her red lips, even though it’s not plugged in. She’s changed since this morning, and her shell-pink minidress with the shimmery fringe undulates as her body sways with her signature sixties twist. She always goes to auditions glammed up to her back teeth.
Lill’s musical career began alongside some of the greats, and you know they’re great because they only needed one name: Petula, Dusty, Marianne, Cilla. They’re a roll-call of sixties talent, though I bet you haven’t heard of Lill. Not many people have outside of the north-east, but even after fifty years in the business, she’s still trying for her big break.
Her rich voice fills the large restaurant, sweetly hitting the high notes and digging down into the lower growly chorus too. Opening her eyes as the last of the song dies away, she says, ‘Hey, doll, who’s this?’
‘Lillian Raines, may I introduce you to PK Philansky, one of our new owners.’
Lill fixes the screen with a sultry stare. She bats her double-thick false eyelashes. ‘Charmed, I’m sure.’ She doesn’t seem to be thrown by his hairstyle, but then she never watches telly. She might not even know who his doppelganger is.
‘Wow, lady, you’ve got some set of pipes!’ PK says.
‘Thank you. That’s exactly what my friend Dusty once said to me.’ She flicks her blonde bob away from her shoulder. ‘I’m practising for my audition tomorrow. That was one of Dusty’s numbers. I’ve always thought it was one of her best, though Cilla would never admit it.’
Unfortunately for Lill, PK is unmoved by her name-dropping. ‘Break a leg!’ PK tells her. He’s probably got no idea that she’s talking about some of Britain’s best-loved singers of her generation. ‘Let’s go see the kitchen,’ he says. ‘Come on, you’re driving, Rory. Nice to meet you, Lillian!’
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