В номере:

От телефона до ресторана

Многие отечественные предприниматели – и не только из ИТ-отрасли – мечтают отойти от оперативного управления компаниями. Это мало у кого получается, да и в кризис обычно приходится возвращаться к «ручному» управлению бизнесом. Давид Ян, основатель, а ныне председатель совета директоров ABBYY, рассказывает о том, почему ему пришлось передать свою компанию в руки менеджеров, как ему удалось это сделать, о путях стратегического развития компании и о том, чего не хватает ресторанному бизнесу – и в России и в Европе.

Путь Huawei

Китайской компании Huawei Technologies удалось закрепиться на международном рынке коммуникационного оборудования, несмотря на противодействие ее западных конкурентов. Однако она по-прежнему ориентирует свой бизнес в первую очередь на развивающиеся страны, от Китая до государств Африки и Южной Америки, вместо того чтобы укреплять позиции на более прибыльных рынках США и Западной Европы. В этих регионах перспективы Huawei во многом остаются ограниченными.

Лучшие места для аутсорсинга

Компании Global Services и Tholons определили 50 лучших городов мира для аутсорсинга в области ИТ и бизнес-процессов. В их число вошли обе российские столицы, а среди десяти претендентов наибольшие шансы на вхождение в Top 50 имеет Нижний Новгород. Мировой кризис, считают исследователи, изменил приоритеты. Поскольку необходимость сокращения затрат значительно возросла, многие компании пересмотрели стратегию: теперь 66% заказчиков, согласно опросу Global Services, сначала выбирают страну и город, а уже потом поставщика сервиса.

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