Reputation management techniques that work amidst the unceasing flow of information

Reputation Strategy and Analytics in a Hyper-Connected World is a complete guide to corporate communications and reputation management. Covering a range of scenarios from ideal to catastrophic, this book provides a clear blueprint for preparation, execution, and beyond. The discussion focuses on data-driven, evidence-based strategies for the modern digital economy, providing actionable frameworks, practical roadmaps, and step-by-step blueprints for deploying advance analytics, predictive modeling, and big data techniques to successfully manage communications and reputation. You'll learn how the right tools and people get the job done quickly, effectively, and cost-effectively, and how to identify and acquire the ones you need. Coverage includes the latest technology and cutting-edge applications, bringing you up to speed on what excellence in communications can realistically be.

We live in an age of interconnectedness and transparency, and information travels at the speed of light to reach nearly every corner of the globe. This book shows you the key strategies and operational tactics required to respond successfully to financially damaging assaults on your company's reputation.

Execute world-class corporate communications

Prepare for best- and worst-possible case scenarios

Manage organizational reputation in the digital economy

Pick the right team and the right tools to get the job done

Stories, rumors, lies – there is no safe haven. Big data, cloud, and mobile technologies are fueling a perfect storm of immense proportions, overwhelming the capabilities of organizations and individuals attempting to manage their brands and reputations when hit with damaging information or harmful stories. Reputation Strategy and Analytics in a Hyper-Connected World shows you navigate the never-ending information stream to keep your company out of the undertow.

","html_annotation_litres":"","first_time_sale_at":"2017-12-03T22:43:23","is_azimyt_trial":false,"is_pdw_trial":false,"is_discount_forbidden":false,"is_preorder_show_fragment":false,"reviews_count":0,"livelib_rated_count":0,"livelib_rated_avg":0,"livelib_ratings":null,"parent_podcast_name":null,"parent_podcast_id":null,"parent_podcast_url":null,"podcast_episodes_count":null,"is_podcast_complete":false,"is_podcast_last_episode":false,"is_webtoon_complete":false,"genres":[{"id":5382,"uuid":"ed1821e2-f034-11e5-a511-0cc47a5454c6","name":"управление бизнесом","is_root":false,"url":"/genre/upravlenie-5382/"},{"id":5217,"uuid":"ed174277-f034-11e5-a511-0cc47a5454c6","name":"зарубежная образовательная литература","is_root":false,"url":"/genre/zarubezhnaya-literatura-5217/"}],"tags":[{"id":121158,"uuid":"615ea578-5b5b-11e4-96e2-0025905a06ea","name":"стратегическое управление","is_root":false,"url":"/tags/strategicheskoe-upravlenie/"},{"id":129592,"uuid":"61656fa7-5b5b-11e4-96e2-0025905a06ea","name":"деловая репутация","is_root":false,"url":"/tags/delovaya-reputaciya/"}],"paper_book":null,"paper_books":[],"isbn":"9781119212713","publication_date":"2017-12-03","quotes_count":0,"is_auto_speech":false,"youtube_videos":[],"contents_url":"pub/c/cover/27370342.xml","is_prohibited_for_sale":false,"additional_info":{"registered_at":"2017-11-19T16:25:05","translated_at":null,"current_pages_or_seconds":165,"expected_pages_or_seconds":null},"publisher":null,"copyrighter":{"id":9357374,"name":"John Wiley & Sons Limited","url":"publisher/john-wiley-sons-limited/"},"rightholders":[{"id":9357374,"name":"John Wiley & Sons Limited","url":"publisher/john-wiley-sons-limited/"}],"is_referrable":false,"referral":null,"alisa_url":null,"update_events":["none"],"prequels":[],"alternate_urls":[{"url":"https://litres.de/book/chris-foster/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/","language":"de"},{"url":"https://litres.com/book/chris-foster/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/","language":"en"},{"url":"https://litres.es/book/chris-foster/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/","language":"es"},{"url":"https://www.litres.ru/book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/","language":"ru"},{"url":"https://litres.pl/book/chris-foster/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/","language":"pl"},{"url":"https://litres.ee/book/chris-foster/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/","language":"et"}],"is_art_online_readable":false,"webtoon_chapter_number":null,"webtoon_parent_id":null,"next_webtoon_chapter_id":null,"meta_title":null,"meta_tags":{"root":{"title":"Reputation Strategy and Analytics in a Hyper-Connected World, Chris Foster – скачать книгу в fb2, epub, pdf на Литрес","description":"Сервис электронных книг 📚 Литрес предлагает скачать книгу 📙 Reputation Strategy and Analytics in a Hyper-Connected World, в форматах fb2, epub, pdf! ➤ Оставляйте и читайте отзывы о книге на Литрес!","rel_canonical_url":null,"seo_robots":null,"open_graph_title":"Reputation Strategy and Analytics in a Hyper-Connected World — Chris Foster | Литрес","open_graph_description":null,"text":null},"readonline":{"title":"Читать онлайн «Reputation Strategy and Analytics in a Hyper-Connected World», Chris Foster – Литрес","description":"Читать онлайн книгу 📙 «Reputation Strategy and Analytics in a Hyper-Connected World» автора полностью на сайте или в приложении Литрес: Книги и аудиокниги.","rel_canonical_url":null,"seo_robots":null,"open_graph_title":null,"open_graph_description":null,"text":null},"reviews":{"title":"Отзывы о книге «Reputation Strategy and Analytics in a Hyper-Connected World», Chris Foster - Литрес","description":"Читайте лучшие рецензии и отзывы читателей на книгу 📙 «Reputation Strategy and Analytics in a Hyper-Connected World» . Более 0 отзывов, 0 рейтинг книги по версии сервиса электронных книг Литрес.","rel_canonical_url":null,"seo_robots":null,"open_graph_title":null,"open_graph_description":null,"text":null},"quotes":{"title":"Цитаты из книги «Reputation Strategy and Analytics in a Hyper-Connected World» Chris Foster – Литрес","description":"Читайте лучшие цитаты из книги «Reputation Strategy and Analytics in a Hyper-Connected World» . ➤ Более 0 цитат и «крылатых» фраз из книги на сайте 📚 Литрес.","rel_canonical_url":null,"seo_robots":null,"open_graph_title":null,"open_graph_description":null,"text":null}},"audio_drm3_key":null},"fulfilledTimeStamp":1749693923004},"getSimilarArtsForRecommendation({\"artIDorSlug\":\"book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342\",\"limit\":24,\"offset\":\"984\"})":{"status":"fulfilled","endpointName":"getSimilarArtsForRecommendation","requestId":"-H_tqggdgRFQZyT8MWLYO","originalArgs":{"artIDorSlug":"book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342","offset":"984","limit":24},"startedTimeStamp":1749693922619,"data":{"pagination":{"next_page":null,"previous_page":"/api/arts/book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342/similar?limit=24&offset=960"},"data":[],"recommendation_model_version":{"response_model_tag":"not_ranked_top","response_model_name":"not_ranked_top 2025-06-12_01-30-12"}},"fulfilledTimeStamp":1749693922788}},"mutations":{},"provided":{"ArtShortList":{"__internal_without_id":["getSimilarArtsForRecommendation({\"artIDorSlug\":\"book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342\",\"limit\":24,\"offset\":\"984\"})"]},"Art":{"27370342":["getArtData({\"artIdOrSlug\":\"book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342\"})"]}},"subscriptions":{"getBanners({\"place\":\"web-header-full-width\"})":{"DeeO0l3CEWLEjhwQksaGP":{}},"getArtData({\"artIdOrSlug\":\"book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342\"})":{"BB9_zzilbOAFnXVsID6JL":{}},"getSimilarArtsForRecommendation({\"artIDorSlug\":\"book/foster-chris/reputation-strategy-and-analytics-in-a-hyper-connected-world-27370342\",\"limit\":24,\"offset\":\"984\"})":{"-H_tqggdgRFQZyT8MWLYO":{}}},"config":{"online":true,"focused":true,"middlewareRegistered":true,"refetchOnFocus":false,"refetchOnReconnect":false,"refetchOnMountOrArgChange":false,"keepUnusedDataFor":60,"reducerPath":"rtkqApi"}},"HeadHunterApi":{"queries":{},"mutations":{},"provided":{},"subscriptions":{},"config":{"online":true,"focused":true,"middlewareRegistered":true,"refetchOnFocus":false,"refetchOnReconnect":false,"refetchOnMountOrArgChange":false,"keepUnusedDataFor":60,"reducerPath":"HeadHunterApi"}},"user":{"accountSettings":{"actions":{"changePasswordCSRF":{},"changeProfilePrivacyCSRF":{},"setMarketingConsentCSRF":{}}},"credentials":{"isAnon":true,"userID":"0","userSID":"anonimous-empty-sid","name":"Anonymous","groups":[8,16],"lfrom":"","actions":{"changeCredentialsCSRF":{}}},"balance":{"account":0,"bonus":0,"accountFull":0},"basket":{"inBasket":0,"inDeferred":0,"purchased":0},"library":{},"boughtCollections":{"collections":[]},"notifications":{"isLoading":false,"unreadedCount":0,"allCount":0,"list":[]},"abonement":{"active":false,"price":"399"},"subscription":{"subscriptionClass":[{"id":1,"trial":true,"month":1,"price":"0","pricePerMonth":"0","basePrice":"399"},{"id":2,"trial":false,"month":1,"price":"399","pricePerMonth":"399","basePrice":"399"}],"active":false},"partnersSubscriptions":{"isAnyPartnerSubscriptionActive":false,"isMegafonSubscriptionActive":false,"isRostelecomSubscriptionActive":false,"isYotaSubscriptionActive":false,"isA1SubscriptionActive":false,"isKCellSubscriptionActive":false,"isInlabSubscriptionActive":false,"isTinkoffSubscriptionActive":false,"isLifebelSubscriptionActive":false},"socnet":{"attachedSocnets":[]},"avatar":{"availability":false,"avatarHash":"578","actions":{"uploadAvatarCSRF":{}}},"tests":{},"webpushes":{"status":false},"offers":{"offersList":[]},"actions":{"updateMyRegCSRF":{},"uniteUsersCSRF":{}},"authorization":{"actions":{"checkPassCorrectCSRF":{},"otpinLoginCSRF":{},"loginCSRF":{},"attachSocnetCSRF":{},"socnetCSRF":{},"checkSocnetCSRF":{}}},"registration":{"actions":{"checkEmailAvailabilityGUJ":{},"verifyPhoneCSRF":{},"recoverPasswordCSRF":{},"registrationCSRF":{}}},"rebills":{"list":{},"actions":{"deletePaymentCardCSRF":{},"getRebillsGUJ":{}}}},"foundationUser":{"id":0,"login":"","BSK":[],"LKS":[],"is_staff":false,"isOfficeUser":false,"profile":{"has_folder_arts":false},"account":{"display":0,"real":0,"full":0,"bonus":0},"settings":{"profile_privacy":"default","is_safemode_enabled":null},"socials":[],"library_info":{"title":null,"logo":{},"host":null,"is_school_user":false},"abonement":{"id":null,"is_active":false,"price":null,"rebill_id":null,"valid_till":null,"grace_period_start":null,"gift_arts_refresh_at":null,"payment_system_id":null,"purchase_origin":null},"subscription":{"id":null,"grace_period_start":null,"rebill_id":null,"payment_system_id":null,"purchase_origin":null},"partner_subscriptions":{"has_active":false,"subscriptions":[]},"phone":{},"ab_tests":[],"isLoading":false,"error":{},"isAsking":false,"actions":{"teleport_CSRF":{}},"varioqubTests":{"ymabParam":"","flags":{},"testIds":[],"initialized":false,"initializingError":false,"rawFlagResponse":[]},"loyalty":{"is_loyalty_user":false,"bonuses_info":null},"is_tester":false},"browser":{"screen":{"width":null,"height":null},"urlParams":{},"pda":false,"clientHost":"www.litres.ru","headers":{"client-host":"www.litres.ru","ui-currency":"RUB","Ui-Language-Code":"ru","x-request-id":"5b9ec38d2a6fe844de7e33ccd5871f76","Basket":"","Wishlist":""},"isRobot":true},"player":{"data":{"playerSettings":{"url":"","drm3key":"","isPlaying":false,"volume":0.5,"playbackRate":1,"muted":false,"isContentsOpen":false,"downloadForbidden":false,"readOnly":false,"isAnon":true,"isChapterLoading":false,"contentsData":[]},"currentTime":0,"playerData":{"error":null,"event":null,"isReady":false,"loadedTime":0,"duration":0,"totalDuration":0,"isHalf":false,"canBackward":false,"canForward":true,"stats":{"hits":0,"secondsListened":0}}},"notes":{"order":0}},"payment":null,"pages":{"personalCabinet":{"paymentsHistory":{"payments":{"paginator":{"page":0,"limit":0,"maxPageNumber":0,"items":0},"pages":[]},"actions":{"paymentsHistoryCSRF":{}}},"userLibraries":{"libraries":[],"actions":{"teleportCSRF":{},"unsubscribeCSRF":{},"uniteCSRF":{},"uniteCSRFV2":{},"getUserLibrariesCSRF":{}}},"loyaltyCards":{"list":[],"actions":{"changeLoyaltyCSRF":{},"getLoyaltyCardsCSRF":{}}},"spam":{"userChannels":[],"userLangs":[],"actions":{"updateChannelsCSRF":{},"getUserChannelsGUJ":{},"getUserLangsGUJ":{}}},"bonuses":{"bonusExpiration":[],"actions":{"getBonusExpirationGUJ":{}}}},"paymentReceipts":{"receipts":[],"actions":{"getPaymentReceipts":{}}}},"global":{"auth":{"activeStep":"authenticationByEmail","fallbackStep":"init","stepsHistory":[],"formData":{},"isRateLimitError":false},"header":{"auth":{"isAuthPopupVisible":false,"analyticsData":{}},"banners":{"subscr":{"isActive":false},"onlyLitres":{"isActive":false},"promotion":{"isActive":false},"audioSubscr":{"isActive":false},"tvCampaignBanner":{"isActive":false}}},"globalModals":{"visibilityState":"init"},"availableBonuses":{"list":{},"actions":{"getAvailableBonusesListGUJ":{}}},"login":{"authValues":{"code":"","email":"","pwd":"","phoneCode":{"id":"91","tel_codes":[{"tel_mask":"7 XXX XXX XX XX","tel_code":"7"}],"code":"RU","name":"Россия"},"phone":"","otpin":""},"activeStep":"welcome","strategy":"email","isBiblioLogin":false,"isOldUser":false,"isVerifyPhone":false,"isLoading":false,"loginFormat":"email","passRecovery":{"method":"email","isTimerActive":false},"prevSteps":["welcome"],"usersMerges":false,"isLoginReserved":false,"serverError":null},"search":{"query":"","searchResults":[],"history":[],"loading":false,"error":{},"isInitiated":false},"interface":{"loginPopupError":{"isOpen":false},"stickyPlayer":{"isOpen":false},"bookUpsalePopup":{"isOpen":false},"isPageWithPlayer":true,"checkoutBox":{"isOpen":false,"height":0},"helpdesk":{"isOpen":false},"spamTickets":{"isOpen":false,"isHtmlFetched":false},"paymentPopup":{"isOpen":false},"reviewComplainPopup":{"isOpen":false,"id":0},"forceScroll":{"scrollToReviewForm":false,"scrollToReviewId":0},"notRecommendArts":{"arts":[]},"sharingPopup":{"reviewId":0,"userName":"","userId":0,"rating":0,"comment":"","date":"","hasAvatar":false,"isOpen":false,"isReply":false},"headerHeight":0},"lastViewedBooksWidget":{"arts":[],"isLoading":false,"error":null},"phonecodes":{"countriez":"","actions":{"getPhonecodes":{"isLoading":false}}},"onboarding":{"isOpen":false},"genres":{"popup":{"history":[],"currentGenre":null,"isOpen":false}},"arts":{"details":{"xmlProps":null},"reviews":{"list":[],"idMap":{},"sortType":"popular","pagination":{"next":null,"previous":null},"userReview":null,"lastGetRequestDate":"Wed Jun 11 2025 23:02:24 GMT+0000 (Coordinated Universal Time)","actions":{"getArtsReviews":{},"addArtsReview":{},"getUserArtsReviews":{},"addArtReviewLike":{},"removeArtReviewLike":{},"addArtReviewDislike":{},"removeArtReviewDislike":{},"addReviewReply":{}}}},"take":{"take":{"actions":{"takeBookCSRF":{}},"rating":[]}},"reviews":{"actions":{"addReviewComplain":{}},"activeReply":-1},"searchPage":{"query":""},"zeroSearchPage":{"recommendationBlocks":[],"loading":false,"error":{},"isListInitiated":false,"isInfoInitiated":false,"data":{"art_slider":{"data":[],"pagination":{"next_page":null,"previous_page":null},"loading":false},"person_list":{"data":[],"pagination":{"next_page":null,"previous_page":null},"loading":false},"series_list":{"data":[],"pagination":{"next_page":null,"previous_page":null},"loading":false},"tag_list":{"data":[],"pagination":{"next_page":null,"previous_page":null},"loading":false}}}},"face":{"language":"ru","host":null}}

Книги, похожие на «Reputation Strategy and Analytics in a Hyper-Connected World», Chris Foster